Summary
Overview
Work History
Education
Skills
Timeline
Generic
Agnieszka Noe

Agnieszka Noe

DeRidder,LA

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

19
19
years of professional experience

Work History

Freelance Graphic Designer

-
DeRidder, LA
09.2022 - Current
  • Designed logos and brand identities for various companies.
  • Produced promotional materials such as brochures, flyers, catalogs, posters, banners.
  • Edited existing graphics to enhance quality of visuals or improve compatibility with different media formats.
  • Optimized website graphics for fast loading times across multiple browsers and devices.
  • Developed innovative graphic designs for clients to meet their marketing objectives.
  • Created visual concepts to communicate ideas that inspire, inform, and captivate consumers.
  • Integrated multimedia elements into designs including audio, video, animation and interactive components.

Child and Youth Program Assistant (Entry Level 2)

Army Installation Management Command
Fort Polk/ Fort Johnson, LA
03.2023 - 05.2024
  • Serves as a Child and Youth Program Assistant in a Child and Youth Services program and maintains control of and accounts for whereabouts and safety of children and youth
  • Plans, coordinates, and conducts activities that meet the physical, social, emotional and cognitive needs for program participants based on the group and individual children and youth.
  • Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth, and adults.
  • Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules and provides program options for children with special requirements.
  • Maintains program participation data and complete daily report.

Administrative Office Specialist

PPUH APLAUZ
Milejewo, Poland
08.2007 - 08.2022
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Scheduled appointments, meetings and events for management staff.
  • Directed customer communication to appropriate department personnel.
  • Prepared and prioritized calendars and correspondence.
  • Coordinated appointments, meetings and conferences.
  • Inventoried and ordered supplies for office.
  • Composed correspondence, reports and meeting notes.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Improved office efficiency, managing client correspondence, record tracking and data communications.

Motor Claims Specialist

Biuro Obsugi CNP, CNP Sp.z.o.o.
Gdynia, Poland
07.2016 - 09.2021
  • Contacted policyholders, claimants and witnesses to determine liability in auto accidents.
  • Communicated with other departments to establish action plans and manage open claims to closure.
  • Oversaw regulatory and strategic initiatives to ensure accuracy of medical claims.
  • Researched and reviewed information to determine validity of insurance claims and contacted companies and customers about decisions.
  • Assessed and conducted negotiations within authority limits to settle claims.
  • Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
  • Mentored and trained new hire employees in resolving complex liability disputes and policy analysis.
  • Promoted agency products to customers in person, by telephone and in writing.
  • Used skills to establish productive working relationships with car dealers, loan processors and community business partners.

Insurance Sales Specialist

CUK Ubezpieczenia
Gdynia, Poland
08.2012 - 06.2016
  • Exceeded company sales goals for new policies.
  • Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
  • Upsold products to policyholders and potential new clients.
  • Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
  • Offered policy guidance and management to promote asset protection.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Rewrote and reinstated insurance policies, following underwriting and business rules.
  • Responded to inquiries and explained product features and service advantages to potential customers.
  • Evaluated customer desires and budgetary constraints to pick best policies.
  • Made appointments with potential clients to discuss products.
  • Kept thorough records of customer details and previous sales.
  • Offered information about policy and coverage details.

Administration Assistant - Internship

Polskie Towarzystwo Ubezpieczen SA
Elblag, Poland
07.2006 - 08.2006
  • Participated in company and department meetings.
  • Built professional working relationships with peers and supervisors.
  • Developed understanding of policies, procedures and processes.
  • Prepared administrative and financial reports.
  • Created and organized documentation to support team.
  • Monitored office supply use and stock levels and placed replenishment orders.
  • Responded quickly to questions and inquiries via phone and email.
  • Created status reports on operational activities.

Education

Master Degree -

University of Gdansk
Gdansk, Poland
09.2009

Bachelor of Administrative Studies -

Elblaska Uczelnia Humanistyczno- Ekonomiczna
Elblag, Poland
06.2007

Skills

  • Settlement Determinations
  • Coverage Assessments
  • Documentation Review
  • Accident Investigations
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Microsoft Office
  • Time Management
  • Critical Thinking
  • Attention to Detail
  • Document Control
  • Organizing and Prioritizing Work

Timeline

Child and Youth Program Assistant (Entry Level 2)

Army Installation Management Command
03.2023 - 05.2024

Freelance Graphic Designer

-
09.2022 - Current

Motor Claims Specialist

Biuro Obsugi CNP, CNP Sp.z.o.o.
07.2016 - 09.2021

Insurance Sales Specialist

CUK Ubezpieczenia
08.2012 - 06.2016

Administrative Office Specialist

PPUH APLAUZ
08.2007 - 08.2022

Administration Assistant - Internship

Polskie Towarzystwo Ubezpieczen SA
07.2006 - 08.2006

Master Degree -

University of Gdansk

Bachelor of Administrative Studies -

Elblaska Uczelnia Humanistyczno- Ekonomiczna