Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Agnieszka Sowinska

Hartford,WI

Summary

Results-driven leader with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

18
18
years of professional experience

Work History

Owner

Sovi Enterprise, LLC
09.2023 - Current

Director of Human Resources

Animix, LLC.
01.2020 - 08.2023
  • Established performance management systems to align individual goals with organizational objectives.
  • Directed hiring and onboarding programs for new employees.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Developed a coaching/leadership program for management to improve business strategy and employee retention and culture.
  • Increased employee engagement with open communication channels and regular feedback opportunities.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Conducted company-wide town hall meetings to convey updates.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Actively involved in local chamber of commerce, and Dodge County SHRM.
  • Developed and lead company event committee.

Human Resources Manager

Animix LLC
06.2017 - 12.2019
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Devised hiring and recruitment policies for 41 employee company.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Maintained payroll and benefits for employees, minimizing financial discrepancies through detailed program implementation and management.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.

HR Coordinator

Animix LLC
02.2015 - 05.2017
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Enhanced company culture by organizing team-building events and professional development opportunities.
  • Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
  • Acted as a liaison between employees and management during periods of organizational change, providing guidance and support throughout the transition process..
  • Implemented new payroll system which helped reduce cost, errors and automate employee payments and reports.


Inventory Control Coordinator

Animix LLC.
09.2013 - 02.2015


  • Assisted in implementing new barcode system to improve inventory projections, accuracy, and to improve operation efficiency.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Ensured compliance with company policies, industry regulations, and safety standards within the warehouse environment.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.


Teller Supervisor

Citibank, NA
01.2009 - 08.2012
  • Provided exceptional customer service during high-volume periods, demonstrating professionalism under pressure.
  • Monitored and verified suspicious activity on customer accounts.
  • Managed teller schedules, ensuring adequate staffing levels during peak business hours.
  • Collaborated with management to establish branch goals, developing strategies to achieve them.
  • Promoted bank's products and services by consistently cross-selling to customers.
  • Enhanced customer satisfaction by efficiently resolving issues and addressing inquiries.
  • Streamlined teller operations for improved accuracy and efficiency in transaction processing.
  • Conducted regular performance evaluations for teller staff, identifying areas for improvement.
  • Boosted overall branch performance by developing strong relationships with customers and providing personalized service.
  • Trained new hires on customer service policies and procedures.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Teller

Citibank, NA
07.2006 - 12.2008
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Assisted customers with banking needs and inquiries.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Referred customers to other banking departments for specialized services.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Education

Bachelor of Science - Technical Management

DeVry University
Chicago, IL
10.2009

Bachelor of Arts - Hospitality Administration And Management

University of Tourism And Hotel Management
Warsaw, Poland
05.2004

Skills

  • Leadership Development
  • Relationship Building
  • Benefits, compensation and payroll management
  • Cross-Functional Collaboration
  • System Development
  • Organizational Development

Languages

Polish
Native or Bilingual

Timeline

Owner

Sovi Enterprise, LLC
09.2023 - Current

Director of Human Resources

Animix, LLC.
01.2020 - 08.2023

Human Resources Manager

Animix LLC
06.2017 - 12.2019

HR Coordinator

Animix LLC
02.2015 - 05.2017

Inventory Control Coordinator

Animix LLC.
09.2013 - 02.2015

Teller Supervisor

Citibank, NA
01.2009 - 08.2012

Teller

Citibank, NA
07.2006 - 12.2008

Bachelor of Science - Technical Management

DeVry University

Bachelor of Arts - Hospitality Administration And Management

University of Tourism And Hotel Management

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Agnieszka Sowinska