Summary
Overview
Work History
Education
Skills
Timeline
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Agnieszka Warniello

Hampton Bays,NY

Summary

Customer-focused professional with successful 14-year career in Kitchen and Bath sector.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Kitchen and Bath Designer/Showroom Manager

Peconic Kitchen And Bath
01.2010 - Current
  • Managed daily showroom operations, ensuring smooth workflows and efficient task completion.
  • Strengthened client relationships with timely follow-up and personalized service, resulting in repeat business and referrals.
  • Trained new staff members on company policies, procedures, products, and systems, fostering professional growth among team members.
  • Handled customer complaints professionally, resolving issues promptly to maintain high levels of satisfaction among clients.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Worked to build relationships with customers and built potential for additional sales.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Stayed current on company offerings and industry trends.
  • Negotiated prices, terms of sales and service agreements.
  • Created visually appealing 3D renderings to help clients visualize their new kitchen space before construction began.
  • Worked closely with architects, builders, and interior designers as part of an integrated team approach to deliver complete home renovation solutions.
  • Selected flooring, countertops and tile, cabinets and appliances based on client needs and budgets.
  • Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
  • Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
  • Coordinated with installation teams to address any on-site issues promptly, ensuring minimal delays and maximum client satisfaction.
  • Designed floor plans, elevations, 3D perspective views for review and presentation.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Hands on experience with measuring on site

Office Associate

American Auto Trade
05.2009 - 12.2009
  • Improved overall customer satisfaction by providing timely and accurate estimates for auto body repairs.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Office Clerk

E& M ESR
04.2005 - 05.2009


  • Purchased and maintained office supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Organized, sorted, and checked input data against original documents.

Education

Bachelor - Faculty of Animal Bioengineering

University of Warmia And Mazury in Olszyn
Poland
2004

Skills

  • 14 years of Sales in Kitchen and Bath Industry
  • Material Selection
  • Space Planning
  • 2020 Design Software Knowledge
  • Proven ability to plan, organize, and manage
  • Problem Solving
  • Excellent communication and interpersonal skills
  • Budgeting and Estimating
  • Measuring and blue prints
  • Sales Expertise
  • Client Communication
  • Team player

Timeline

Kitchen and Bath Designer/Showroom Manager

Peconic Kitchen And Bath
01.2010 - Current

Office Associate

American Auto Trade
05.2009 - 12.2009

Office Clerk

E& M ESR
04.2005 - 05.2009

Bachelor - Faculty of Animal Bioengineering

University of Warmia And Mazury in Olszyn

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Agnieszka Warniello