Agnieszka (Aga) Niem
Chicago,IL
Summary
Results-oriented sales consultant with over 10 years of experience producing outstanding results and strong revenue growth for busy automotive/event industry. Successful closing sales quickly and securing repeat business. Motivated and respected professional with excellent communication and negotiation skills.
Overview
7
7
years of professional experience
Work History
Key Holder/Sales Associate Specialist
Fragrance Outlet
Rosemont, Illinois
10.2021 - 08.2022
- Greeted customers and helped with product questions, selections and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered questions about store policies and addressed customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Used POS system to process sales, returns, online orders and gift card activations.
- Issued receipts and processed refunds, credits or exchanges.
Automotive Sales Executive
Pauly Honda
Libertyville, Illinois
11.2020 - 04.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
International Conference Producer
Active Communications International
Poznan, Poland
08.2012 - 07.2018
- Supported sales teams with prospective clients by suggesting logistics, creating custom menus and coordinating with outside vendors.
- Obtained conference rooming lists, monitored cut-off dates and obtained rooming lists by due date.
- Maintained accurate and current space blocked in group function log and observed proper turnovers.
- Managed administrative logistics of events planning, event booking and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Bachelor of Science - International Business/Human Resources Management
Marquette University
Milwaukee, WI05.2006
Skills
- Persuasive Selling
- Building Customer Relationships and Loyalty
- Upselling Strategies
- Teamwork and Collaboration
- Product Recommendations
- New Business Generation
- Policy and Procedure Adherence
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Organization Strategies
- Policy Implementation
- Merchandising Selection
- Lead Generation Management
Golf, skiing, acting, traveling
I very much enjoy outdoor activities with family & friends.
Timeline
Key Holder/Sales Associate Specialist
Fragrance Outlet
10.2021 - 08.2022
Automotive Sales Executive
Pauly Honda
11.2020 - 04.2021
International Conference Producer
Active Communications International
08.2012 - 07.2018
Bachelor of Science - International Business/Human Resources Management
Marquette University
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