Summary
Overview
Work History
Education
Skills
Workauth
Timeline
Generic

Agnimita Halder

Celina,Texas

Summary

With 11 years of experience as an Information Technology Consultant, I have gained exposure to the entire Software Development Life Cycle, Production Support, and Project Coordination. . My knowledge and experience in the Retail Domain, specifically with point-of-sale systems, further enhance my skill set. Reacting appropriately to Severity 1 issues that may impact customer access or have financial implications on the business is one of my strengths. My hands-on experience in coordinating, planning, and motivating onsite and offshore resources consistently supports the timely delivery of projects. With expertise in project management skills, I confidently handle all meetings, data analysis, documentation, and business reports. Strong troubleshooting skills enable me to prioritize tasks and resources effectively to meet deadlines and goals. Furthermore, with 10 years of progressive experience in databases and application programming as a SQL Developer, I am dedicated to building customized technical solutions that align with operational needs and objectives. Known for my critical thinking abilities, analytical mindset, and problem-solving skills, I continuously deliver quality products across diverse business environments.

Overview

12
12
years of professional experience

Work History

Production Support Executive

Rent-A-Center
09.2018 - 07.2024
  • This project involved a variety of PL-SQL packages development
  • Developed SQL and PL-SQL data fixes necessary for the production related data issues
  • Analyzing, working and assigning service now tickets to applications team for resolution based on priority
  • Involved in Requirement Analysis, Design, Data Mapping and Client interaction
  • Responsible for support activities on an on-demand basis for POS applications, managed approximately 10 incoming calls from store and 15 emails per day from client.
  • Developed and designed staging tables and data sync up in two databases
  • Documented the development process as per standards for each object along with the test cases
  • Developed reports, charts and graphs to analyze critical data
  • Work on continuous improvement initiatives and provide solutions to problems
  • Preparation of various type of document/reports after gathering requirement from the client and end user
  • Worked with various application teams for code deployment in test and prod
  • Analyzed, designed and supported various change requests, fast-track requirements from business and IT client
  • Used SQL extensively to resolve issues and generate reports for management and various applications team on the weekly, daily and monthly basis to analyze any issue in the application
  • Created various reports and presentations through Excel, Word, PowerPoint, and Toad for management
  • Performed data quality testing for a major data migration process from old customer-agreement management system to new customer-agreement management system

Techno Functional Consultant

GE Oil and Gas
04.2013 - 12.2017
  • This project involved a variety of implementation and customization of Oracle forms, reports, concurrent programs and pl-sql packages
  • Developed and customized Oracle reports using Report Builder 10g and XML Publisher
  • Involved in Requirement Analysis, Design, Data Mapping and Client interaction
  • Worked as a part of Oracle Pascal R12 Production support Team
  • Responsible for support activities on an on-demand basis for both custom applications and Oracle Applications
  • Developed various custom programs
  • Developed and designed staging tables and data conversion
  • Documented the development process as per standards for each object along with the test cases
  • Undergone through Regression and Functional testing
  • Worked on production issues, involved in debugging, testing and implementing custom solutions
  • Involved with the study of existing system, preparing Functional and Technical documents (CF250, MD200, BR100)
  • Reviewed test results with users to ensure they meet expected results
  • Performed Code merge in the tool that was used to upload code in server (CVS, HP-PPM)
  • Change Request raised to migrate the code to production, attending CCB calls
  • Environment: Oracle Application EBS R12(INV, PO, WIP), Windows 7, SQL, PL-SQL, XML Publisher, Putty

Developer

Balfour Beatty
07.2012 - 03.2013
  • Developed new Oracle reports using XML Publisher
  • Developed SQL queries to validate back end database
  • Developed custom SQL queries for various data extraction as per client requirement
  • Involved in preparing Functional and Technical documents (CF250, MD200, BR100)
  • Environment: Oracle Application EBS R12

Education

Bachelor - Electronics and Telecommunications

Siksha 'O'​ Anusandhan University
India
2012

Skills

  • Oracle
  • SQL
  • PL/SQL
  • MySQL
  • MS Office Suite
  • PostgreSql
  • Putty
  • Service Now
  • CSV
  • Jira
  • Reports 10g
  • Visio
  • Oracle 11g
  • Database design
  • Incident management
  • Application support
  • HP-PPM

Workauth

Green Card

Timeline

Production Support Executive

Rent-A-Center
09.2018 - 07.2024

Techno Functional Consultant

GE Oil and Gas
04.2013 - 12.2017

Developer

Balfour Beatty
07.2012 - 03.2013

Bachelor - Electronics and Telecommunications

Siksha 'O'​ Anusandhan University
Agnimita Halder