A sales, sales management or marketing position that will utilize my experience in establishing and building sales territories with a focus in industrial and commercial construction sales for waterproofing materials and high performance paint coatings.
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Account Manager
QXO/Beacon/Metro Sealants & Waterproofing
05.2014 - Current
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Negotiated contract terms with clients, securing favorable agreements for both parties.
Actively participated in networking events within the industry, expanding professional connections and generating leads.
Increased sales revenue by identifying and pursuing new business opportunities.
Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
Maintained comprehensive knowledge of industry developments, competitor offerings, and emerging technologies for a competitive edge in the marketplace.
Collaborated with cross-functional teams to develop customized solutions catering to unique client needs or preferences in architectural projects.
Educated clients on product features, benefits, and technical specifications for informed decision-making processes.
Account Executive
CUMULUS MEDIA
06.2013 - 05.2014
Business to business sales working with clients to build a brand utilizing radio advertising.
Wrote commercial content and performed in commercials.
Northeast United States Regional Sales Manager
MAY NATIONAL ASSOCIATES/SIKA
01.2006 - 04.2013
Worked closely with architects and specifiers to up sell a superior product for their projects and tracked them from design phase through completion.
Managed sales territory encompassing thirteen states in the northeast United States from Virginia to Maine and two provinces in Canada.
Managed independent sales representatives in each state to market and sell silicone and urethane sealants to the fenestration, construction and industrial industries.
Sold silicone and urethane to the fenestration industry on projects including The Empire State Building and The WaterGate amongst many other historical restoration projects. customers included, Permasteelisa, Serious Materials and Traco.
Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
Conducted product demonstrations and presentations to potential clients to capture more sales.
Sold silicone and urethane products to national Private Label accounts as well as regional and local distribution.
Sealant Department Manager and Sales Manager
LEWIS SEALANTS
01.2004 - 01.2006
Restructured the Sealant Division of Lewis Auto Glass which had suffered the loss of its entire staff and product lines.
Worked closely with the owners of Lewis Auto Glass in the selection process of new sealant lines.
Ordered and received new product lines and orchestrated training and sales plans for the new materials.
Worked closely with corporate representatives from the new vendors to assure a smooth transition with our customers to the new product lines.
Chief Operations Officer
ARCHEPOX TEXTURE COATING SYSTEMS
01.2004 - 01.2006
Worked with architects, engineers, contractors and building owners to utilize the ArchEpox system as a replacement building alternative to EIFS.
Developed all Marketing materials and Power Point presentations to show the advantages and cost effectiveness of the ArchEpox building system.
Followed and assisted in all projects from selling to the building owner, design and specification phase, bidding, training and assisting with the installation process.
Supervised distribution of product between eight warehouses in the Tennessee, Arkansas, Mississippi and Kentucky areas.
Outside Sales Representative
TNEMEC COMPANY INCORPORATED
01.2002 - 01.2004
Built territory from ground up specializing in persuading architectural and engineering firms to write our products into their specifications for construction and maintenance projects.
Created specification documents written around High Performance Coatings products for architects, engineers, municipalities and building owners.
Created accounts with major corporations including St. Jude Children's Hospital, Coca-Cola, Gate Gourmet, Arkansas State University, Quebecor World, Jimmy Dean Foods and Fleishman's Foods.
Architectural offices represented include TLM Architects, T.R.O Architects/The Richie Corporation, Archimania, Hnedak Bobo Group, The Crump Firm and
Trained maintenance engineers and paint contractors in proper installation methods for High performance Coatings.
Increased architectural sales by120% in one year.
Outside Sales Representative
COUGAR CHEMICAL COMPANY
01.2000 - 01.2002
Took new territory from zero sales to over $55K/month in just two years.
Developed accounts with major corporations including FedEx, Coca-Cola, MS Carriers, Peterbuilt and Freuhauf.
Outside Sales Representative
PORTER PAINT COMPANY
01.1998 - 01.2000
Developed Architectural market for Porter Paint.
Took zero based territory to $1.3 million/yr. in three years.
Education
Photography
WASHINGTON UNIVERSITY
ST LOUIS, MO
01.1987
Skills
Proficient in Microsoft Office Suite
CSI documentation expertise
Proficient in spec development
Client relations
Customer service
Relationship building
CRM software
Client meetings
Accomplishments
Proven track record in sales and marketing of Paint and Waterproofing supplies, Industrial Cleaning and Construction products for commercial, industrial and residential applications.
Increased sales by 22% in first year and sustained growth thereafter with May National.
Managed cost analyses pertinent to specific products in relation to total consumption, pricing, competitors, market share, local production and sales facilities.
Particularly knowledgeable of Paint, Sealants and Waterproofing, and Chemical applications in the architectural, industrial, construction, automotive and restaurant industries.
Skilled in designing and making sales presentations to individuals and groups.
Experienced in hiring, training and motivating employees from entry level to management.
Adept at developing written and Power Point sales proposals and specification documents.
Self starter with entrepreneurial spirit and committed team player.