Agustin Martinez
Tucson,AZ
Summary
A hardworking employee with a focus on communication and delivering great results in any workplace. Flexible and approachable, with strong organizational and time management skills. Driven to excel in every and all fields no matter the position and ready to meet all standards as efficiently and safely as possible.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
Tampa, Florida
11.2023 - 07.2024
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Answered incoming calls promptly, providing accurate information about products and services.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Stocked shelves with new inventory according to established guidelines.
- Tracked inventory levels using company software programs.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Consistently met all performance goals set by management.
- Ensured compliance with all safety policies and procedures.
- Maintained clean and clutter-free front-end area.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
Crew Member
Five Guys
Orlando, FL
12.2022 - 06.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Checked expiration dates on all products before serving them to customers.
Crew Member
Chick-fil-A
Goldsboro, NC
07.2022 - 12.2022
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
Education
High School Diploma -
Sandhills Community College
Pinehurst, NCSkills
- Order selection and preparation
- Retail transactions
- Merchandise display set up
- Display Setup
- Continuous deployment
- Continuous integration
- Customer Service
- Team contribution
- Inventory Monitoring
- Time Management
- Safety awareness
- Inventory Restocking
- Cleaning
- Integrity and Honesty
- Verbal and written communication
- Valid Driver's License
- Teamwork and Collaboration
- Creativity and Innovation
- Company standards
- Workplace Efficiency
- Heavy Lifting
- Team Contributions
Affiliations
- Gym
- Reading
- Dancing
- Hiking
- Car enthusiast
Languages
Spanish
Elementary
Timeline
Front End Associate
Walmart
11.2023 - 07.2024
Crew Member
Five Guys
12.2022 - 06.2023
Crew Member
Chick-fil-A
07.2022 - 12.2022
High School Diploma -
Sandhills Community College