Summary
Work History
Education
Skills
Languages
Timeline
Generic

Agustin Neira

Miami

Summary

Proactive administrative professional with a strong background in customer service and organizational skills. Expertise in managing schedules, maintaining records, and collaborating with teams to ensure efficient operations and client satisfaction.

Work History

Secretary

The Corona Self-Help Center
Miami
2021 - 2025
  • Managed appointment scheduling for clients at The Corona Self-Help Center.
  • Assisted in maintaining organized client records and documentation systems.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Tracked payments received with bank statements.
  • Dealt with the public relations of the organization.
  • Greeted visitors and directed to appropriate location or person.

Front Desk Receptionist

The Whitelaw Hotel
Miami Beach
2019 - 2020
  • Greeted guests warmly and provided exceptional customer service.
  • Processed guest check-ins and check-outs with accuracy and professionalism.
  • Maintained a clean and organized front desk area for a welcoming environment.
  • Collaborated with team members to ensure smooth daily operations.

Cleaning Crew Member

Russian & Turkish Baths
Miami Beach
2018 - 2019
  • Maintained cleanliness of assigned areas using appropriate cleaning supplies and equipment.
  • Followed safety protocols to ensure a safe working environment for team members.
  • Reported maintenance issues and needed repairs to management promptly.
  • Collaborated with team members to complete daily cleaning assignments effectively.

Truck Dispatcher

Roca Transport Inc.
Miami
2018 - 2018
  • Coordinated daily dispatch schedules for local and long-haul truck routes.
  • Communicated with drivers to ensure timely pick-up and delivery of freight.
  • Assisted in resolving driver issues and logistical challenges during operations.
  • Monitored driver performance and provided feedback on areas for improvement.

Cashier

Venezia Grill, Pizzeria & Bar
Miami Beach
2017 - 2017
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and purchase decisions.
  • Prepared fresh pizza dough using standard recipes and techniques.
  • Operated pizza ovens to ensure proper cooking temperatures and times.

Education

GED -

Miami Dade College
Miami, FL
01-2017

Skills

  • Legal documentation preparation
  • Supply restocking
  • Timekeeping systems
  • Budget monitoring
  • Accounts payable
  • Schedule management
  • Phone etiquette
  • Expense tracking
  • Appointment scheduling
  • Inter-office communications
  • Confidentiality
  • Letter writing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Secretary

The Corona Self-Help Center
2021 - 2025

Front Desk Receptionist

The Whitelaw Hotel
2019 - 2020

Cleaning Crew Member

Russian & Turkish Baths
2018 - 2019

Truck Dispatcher

Roca Transport Inc.
2018 - 2018

Cashier

Venezia Grill, Pizzeria & Bar
2017 - 2017

GED -

Miami Dade College

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