Agustina Otero Lacoste
Germantown,NY
Summary
Dependable professional with extensive experience in the food and beverage industry, excelling in high-paced coffee shops and restaurants. Recognized for efficiently completing tasks while maintaining a strong commitment to safety and quality. Adaptable team player eager to contribute positively to dynamic teams and enhance customer experiences.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Hammertown Barn
Pine Plains, NY
10.2024 - Current
- Resolved customer queries about product details, costs, and stock status.
- Handled sales transactions, efficiently processed payments, and issued receipts.
- Maintained store orderliness through accurate restocking of displays.
- Provided seasonal gift wrapping services to elevate customer experience.
Baker
Rosie Café
Buenos Aires, Argentina
12.2022 - 06.2025
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Followed food safety guidelines while preparing all food items.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
Cashier and Server
Rosie Cafe
Buenos Aires, Argentina
01.2024 - 07.2024
- Processed financial transactions efficiently using cash register.
- Processed food and beverage orders after presenting menu offerings.
- Removed used dishes and glassware from tables, ensuring readiness for upcoming guests.
- Contributed to the preparation of specialty coffees and meals to expedite food service.
Cashier and Barista
The Monkey Cup
Manhattan, NY
07.2023 - 12.2023
- Logged sales transactions into POS system promptly.
- Regularly replenished sugar packets, stirrers, and creamers.
- Ensured sanitation standards through consistent cleaning of equipment and premises.
- Created a variety of cold coffee drinks, teas, and other beverages following company recipes.
Hostess and Runner
Ohana Bar & Grill
Maui, Hawaii
04.2022 - 09.2022
- Took reservations from patrons by phone or online.
- Greeted guests and sat customers at tables or in waiting areas.
- Set up tables in between patrons to reduce wait times.
- Managed guest orders and ensured efficient fulfillment during dining experiences.
Education
Bachelor in Hotel Management -
Vatel Hotel & Tourism Business School
Buenos Aires, Argentina12.2019
High School Diploma -
Euskal Echea Institute
Buenos Aires, Argentina12.2016
Skills
- Positive and professional
- Customer assistance
- Multitasking and organization
- Team player
- POS system operations
- Safe food handling practices
Languages
- Spanish: Native
- English: Fluent
- French: Conversational
- Portuguese: Beginner
References
References available upon request.
Timeline
Retail Sales Associate
Hammertown Barn
10.2024 - Current
Cashier and Server
Rosie Cafe
01.2024 - 07.2024
Cashier and Barista
The Monkey Cup
07.2023 - 12.2023
Baker
Rosie Café
12.2022 - 06.2025
Hostess and Runner
Ohana Bar & Grill
04.2022 - 09.2022
Bachelor in Hotel Management -
Vatel Hotel & Tourism Business School
High School Diploma -
Euskal Echea Institute