Adrian Gutierrez

Administrative
• Manager payments, purchase orders, refunds, and a $500k+ budget.
• Track and log financial planning deposits and reconcile balances.
• Assist the Director with comprehensive managerial tasks and responsibilities..
• Handle records management, grant applications, and public records request.
• Process public records request.
• Keep track and order office supplies.
• Provide written and verbal assistance in Spanish.
• Direct phone calls and emails to the appropriate staff and department.
• Maintain and department records such as special use permits, building permits, applications, etc.
• Communicate rules and regulations from local, county, and state levels to customers.
• Generate monthly reports summarizing activities within the department.
• Serve as the secretary to the Planning Commission, set up meetings, compile and deliver agenda packets, and take requests from the commission.

Building & Safety
• Input and process permit applications.
• Update and maintain permit records.
• Upload building permits online.
• Support Building & Safety staff.
• Schedule building inspections.
• Assist with plan check submittals.

Planning
• Schedule Planning inspections.
• Input and process Planning applications.
• Help draft and review staff reports to the Planning Commission and City Council.
• Process project and entitlement submittals.

Software
• CityView permitting system.
• Citizen Serve portal for business licenses and case management.
• Lightbox Land Vision GIS.
• Basic knowledge of HTML.

Misc.
• Operate the quarterly lottery program for the Top 100 Businesses in the City.
• Serve as the point of contact for reconciling Redevelopment loans and grants (programs are now defunct).
• Interact with outside agencies to meet departmental goals and objectives such LA County.
• Maintain the department's website on an ongoing basis.

• Provided customer service by phone, email, and over the counter.
• Interfaced with residents to take in calls for service, provide information on local rules and regulations, and answer any other inquiries.
• Interacted with vendors, outside agencies, and other internal departments to meet the needs and objectives of the department.
• Tracked vehicle maintenance for department fleet.
• Processed public records request for the department.
• Received, processed, and filed dog licenses, parking contesting forms, parking tickets, 72-hour parking slips, 180 forms, and calls for service.
• Dispatched animal control, code enforcement, and parking calls.
• Used various software to run vehicle registration, look up dog license information, and review code enforcement files.
• Processed payments and purchase orders.
• Maintained log and files essential to the day-to-day operation of the department.

• Processed book returns
• Handled payments for library fines, Metro tap cards, and other fees.
• Reconciled customer library accounts.
• Screened and processed library card applications.
• Assisted customers with checking in and checking out library materials
• Assisted with setting up and facilitating library events and programs.
• Trained and supervised volunteers.
• Assisted customers with basic to intermediate computer-related services.
• Helped maintain the library collection organized and up to date.
• Interacted with different library branches and systems to assist customers with requests and inquiries.
• Worked at different library branches when needed as support staff
• Helped to keep the library facility clean and attractive for the customers.
• Aided in maintaining the public library garden by weeding, planting, and watering as needed.
• Managed the Friends of the Library (FOL) DVD rental program.

• Shelved items back to their proper location.
• Assisted with setting up and facilitating library events and programs.
• Interacted with customers to help locate specific library materials.
• Helped sanitize library equipment such as keyboards and mice, children’s toys, and tables.
• Repaired damaged library items.
• Performed shelf-reading, shifting, and weeding to ensure that library collection was organized.
• Took in the daily book drop.
• Set-up flags.
• Reported requests for repairs and maintenance of facilities and equipment to keep the environment safe and usable for staff and the customers.

• Set up meeting rooms for the Lawndale Rotary Club for their meetings and events.

• Served as a founding member of the Teen Friends of the Library (TFOL) teen advisory board.
• Tasked over the TFOL by sending out notices form meetings and events, creating meeting agendas, and taking notes of the group’s actions and activities.
• Helped organize programing events geared towards the community, primarily teens and young adults. Programs included talent shows, teen Texting Tournament and photography workshops.
• Assisted with library book sales by setting up merchandise and assisting with transactions.
• Oversaw the TFOL by sending out notices for meetings and events, creating meeting agendas, and taking notes of group actions and activities.
• Helped start and maintain the library’s Ocean Friendly Garden with the TFOL.

• Sorted and filed paperwork.
• Handled errands for the program throughout the campus such as delivering paperwork and supplies.
• Cleaned facilities.
• Organized and put away playground equipment.