- Participating in cultural exchange programs and homestays
AGYEKUM OFEI
Columbus,OH
Summary
I am an accomplished professional with extensive experience in banking operations, risk management, auditing and internal control management. Skilled in staff training and development, known for fostering high-performing teams and driving profitability through efficient process improvements and effective decision-making.
Overview
35
35
years of professional experience
Work History
Snr Manager
Ecobank Ghana Plc
Accra, Ghana
04.2017 - 05.2020
- Led team in implementing process improvements to enhance banking retail operational efficiency.
- Streamlined reporting procedures by integrating newly electronic banking products, improving accuracy in data integrity.
- collaborated with stakeholders to refine processes and improve service delivery standards
- Cross-trained existing employees to maximize team agility and performances which led increased profitability year on year.
Regional Manager
Ecobank Ghana Plc / ETI Inc.
Accra, Ghana
02.2012 - 03.2017
- Responsible for Internal Control issues across five countries plus two specialized institutions;( Ghana, Gambia, Sierra Leone, Liberia , Guinea, Ecobank Development Corporation and E-process)
- Led regional strategy development to enhance Internal Controls across the zone.
- Oversaw budget management and resource allocation to ensure effective operational efficiency across the affiliates and maintain operational losses below 2% of PBT.
- Mentored and trained Affiliate Managers, fostering leadership skills and enhancing team performance leading to better Internal Control environment.
Manager
Ecobank Ghana Plc
Accra, Ghana
10.2009 - 02.2012
- Head of Ecobank Ghana Internal Control & Compliance
- Led cross-functional teams to enhance operational efficiency and improve productivity.
- Developed and implemented strategic initiatives to enforce Control and Compliance policies across departments and branches.
- Presented quarterly reports on Internal Control and Compliance to the Board during meetings.
- Mentored Branch Managers and Departmental Heads, fostering professional growth and ensuring consistent performance standards across the bank year after year.
Manager
Ecobank Sierra Leone
Freetown, Sierra Leone
03.2008 - 11.2008
- Head of Audit, Internal Control & Compliance
- Created functional teams to manage these interrelated roles effectively across the bank.
- Developed and implemented riskmap to help manage sanctity of the bank across departments and all branches.
- Report quarterly to the Board on issues relating to audit, controls and compliance during meetings.
Assistant Manager
Ecobank Ghana Plc
Accra, Ghana
03.2003 - 03.2008
- Unit Head and later Deputy Head, Audit, Internal Control
- Coordinated all monthly departmental reports and issued to management through the departmental head.
- Developed training programs for staff to improve audit, control and compliance environment of the bank.
- Supervised day-to-day workflow to meet performance, quality and service expectations assigned to the department.
Head of the Department
Ecobank Ghana Plc
Accra, Ghana
03.2000 - 03.2003
- Responsible for Accounts Management
- Reconciled all the Nostro Accounts of the Bank
- Reconciled all Affiliates Accounts and Proofed all Internal Accounts.
- Managed all Receivables and Payables of the Bank.
- Developed strategic initiatives to manage all open items and resolved them within the acceptable periods.
- Collaborated with cross-functional teams to ensure prompt resolution of exception.
- Issued monthly reports promptly to Management
Operations Officer
Ecobank Ghana Plc
Accra, Ghana
04.1992 - 03.2000
- Operations Officer - Commercial Services Dept. and later Dept. Head - Trade Services
- Established import letters of credit
- Negotiated export letters of credit
- Handled trade documents under collection.
- Issued monthly reports to management and send returns periodically to the central bank.
Clerk
National Investment Bank Plc
Accra, Ghana
08.1985 - 03.1992
- Clerk- Foreign Operations Dept.
- Drafted Letters of Credit for review and approval.
- Handled all Import Bills for Collection.
- Negotiated letters of credit for customers.
- Prepared reports for Head of Department
- Handled cash collateral accounts balanced them on monthly basis.
Education
Banking And Finance
Chartered Institute of Bankers
Accra, GhanaBachelor of Science - Business Administration
University of Leicester
London, UKTraining Certificate - Anti-Money Laundering
Euromoney Learning Solutions
London, UKSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
Interests
Timeline
Snr Manager
Ecobank Ghana Plc
04.2017 - 05.2020
Regional Manager
Ecobank Ghana Plc / ETI Inc.
02.2012 - 03.2017
Manager
Ecobank Ghana Plc
10.2009 - 02.2012
Manager
Ecobank Sierra Leone
03.2008 - 11.2008
Assistant Manager
Ecobank Ghana Plc
03.2003 - 03.2008
Head of the Department
Ecobank Ghana Plc
03.2000 - 03.2003
Operations Officer
Ecobank Ghana Plc
04.1992 - 03.2000
Clerk
National Investment Bank Plc
08.1985 - 03.1992
Banking And Finance
Chartered Institute of Bankers
Bachelor of Science - Business Administration
University of Leicester
Training Certificate - Anti-Money Laundering
Euromoney Learning Solutions