Ahamad Huff
Pearland,TX
Summary
Leader with over 26 years at LyondellBasell, adept in streamlining operations and enhancing team performance. Excels in time management, fostering strong employee relations and dedicated to operational efficiency through effective training. Demonstrates a knack for problem-solving and mentoring, driving continuous improvement and productivity across all areas.
Overview
30
30
years of professional experience
Work History
Shift Lead
General Motors Co
06.1995 - 02.1997
- Trained new employees and delegated daily tasks and responsibilities.
- Ensuring safety standards were met consistently.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Responded to and resolved customer questions and concerns.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Enforced company policies and regulations with employees.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Devised and implemented processes and procedures to streamline operations.
Supervisor
General Motors Co
02.1997 - 06.1998
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Evaluated staff performance and provided coaching to address inefficiencies.
Operations Tech
AT Plastics/LYB
06.1998 - 06.2003
- Reviewed and revised production procedures for process operation.
- Streamlined daily operations by implementing efficient processes and reducing redundancies, resulting in smoother workflow.
- Facilitated effective communication between operations and maintenance teams, ensuring smooth daily operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Enhanced interdepartmental communication for improved collaboration and smoother operations.
- Reduced downtime, ensuring smooth operations across all departments.
- Led unit in field exercises and operations.
- Enhanced communication between drivers and dispatchers, streamlining daily operations.
- Trained and mentored new employees to maximize team performance. Trained new employees on company policies, procedures, and best practices for optimal performance.
- Established positive rapport with customers and staff members alike through strong communication skills.
Operations/ Tank Farm TOD
LyondellBasell
06.2003 - Current
- Over 17 years of OP 1 & OP 2 Tank Farm experience.
- Oversee projects and maintain knowledge of daily operations.
- Serve as area Lead operator in Tank Farm and knowledgeable point of contact for area.
- Devise and implement processes and procedures to streamline operations.
- Resolve technical issues quickly, minimizing disruptions to process operations.
- Streamline logistics operations to improve delivery times and down times.
- Maintain accurate spreadsheets and records for projects & ongoing improvement plans.
- Schedule pickups and deliveries to maintain smooth operations and workflow.
- Train new employees and delegate daily tasks and responsibilities.
- Maintain a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Collaborate with other shift, units & facilities to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Manage shift operations, supplied resources and monitor team performance to keep business profitable and running smoothly.
- Provide ongoing training for new hires, fostering a positive team atmosphere that encourage growth and development.
- Serve as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolve conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Prepare shift summary reports for supervisor and communicated regularly on status, goals and progress.
- Support a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Conduct regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Coordinate with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Improve customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Optimize customer experience by delivering superior services and effectively troubleshooting issues.
- Gather, organize and input information into proper database. (SSD, Leak Repair, NRD, PSSR, Audits)
- Generate reports detailing findings and recommendations.
- Cultivate positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Educational Administration
Albany State University
Albany, GASkills
- Time management
- Dependable and hardworking
- Problem-solving
- Coaching and mentoring
- Relationship management
- Knowledge sharing
- Shift leadership
- Positive attitude
Additional Information
Awards received:
Employee of the month awards
Exceptional trainer award
Teamwork awards
Mentorship award
Team production award
Timeline
Operations/ Tank Farm TOD
LyondellBasell
06.2003 - Current
Operations Tech
AT Plastics/LYB
06.1998 - 06.2003
Supervisor
General Motors Co
02.1997 - 06.1998
Shift Lead
General Motors Co
06.1995 - 02.1997
Educational Administration
Albany State University