Ahamed Ashraf

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Set up new sales displays each week with fresh merchandise.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Obtained TWIC Card (Transportation Workers Identification Credentials) sponsored by the employer (Staples) to process TSA Pre Check known Identification card for individuals who can skip the general security line.

• Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
• Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
• Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
• Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
• Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
• Organized store displays for optimal visibility, leading to increased customer interest and inquiries.
• Handled cash transactions accurately and efficiently, minimizing discrepancies in end-of-day reports.
• Resolved customer complaints professionally, maintaining a positive reputation for the store as well as the brand being represented.
• Spearheaded promotional events within the store to attract new customers and boost overall sales numbers.
• Increased store sales by effectively upselling accessories and add-on services to customers.
• Managed client accounts effectively by updating them with new plan features or device upgrades when necessary.
• Met or exceeded monthly sales quotas through consistent follow-up with potential clients and proactive selling strategies.
• Provided exceptional after-sales support, fostering long-term relationships with clients while addressing any concerns they may have had.
• Maintained sound knowledge of company product suites.
• Monitored wireless sales space to establish familiarity with various carriers.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Developed strong rapport with customers and created positive impression of business.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.
• Recommended complementary purchases to customers, increasing revenue.
• Listened to customer needs and desires to identify and recommend optimal products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• The Import jobs includes of visiting the countries such as Japan, China, Taiwan, Hong Kong, India and Singapore.
• Attending trade shows in above countries and identify sourcing partners.
• Visiting their factories and supervising manufacturing facilities and making sure shipments are done in proper manner.
• Communicating with shipper and clearing agencies at local.
• Arranging, sending L/C's and wire transfers.
• Negotiating prices with the manufacturers.
• Developed strong relationships with international suppliers, fostering trust and reliability in business transactions.
• Maintained up-to-date knowledge of changing customs requirements, ensuring smooth flow of goods across borders.
• Researched market trends to source high-quality products at competitive prices from global suppliers.
• Increased accuracy in documentation by implementing a system for verifying data pertaining to imported products.
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• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Established and cultivated solid business relationships with new or existing customers.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

• Talented and able to speak difference languages
• Abile to read and write Arabic and Tamil apart from English.
• Able to speak and communicate in Arabic Urdu, Hindi, Tamil and Malayam fluently.
• Able to address and do the marketing and influence the above community with the language skills.