Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Aida Harrop

Brooklyn,NY

Summary

Knowledgeable Content Editor offering diversified and adaptive writing techniques to support numerous media formats and marketing objectives. Specializing in communications, content development, and timely production. Skilled professional ready to bring 3 years' experience and leadership abilities towards a dynamic new role.

Overview

4
4
years of post-secondary education
3
3
years of professional experience

Work History

Website Content Editor

Warner School Of Education IT Center
Rochester, NY
01.2021 - 05.2021
  • Focused on editing original content across the Warner School of Education website to improve accessibility.
  • Simplified technical documentation to enhance readability and comprehensive of information.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content using the Siteimprove platform.
  • Formatted articles, blogs and webpages with HTML, photos and infographics.

Technical Support Assistant

Warner School of Education IT Center
Rochester, NY
09.2018 - 01.2021
  • Conducted tests of components and systems to evaluate performance and identify concerns of Classroom Technology Equipment.
  • Executed diagnostics, troubleshooting and evaluations on Blackboard Login Issues, Microsoft Office features, Printing, and Classroom Smart Boards.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Sales Associate

American Eagle
Brooklyn, New York
05.2018 - 08.2018
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Bachelor of Arts - Gender, Sexuality and Women’s Studies

University of Rochester
Rochester, New York
09.2017 - 05.2021

Skills

Content Development

undefined

Affiliations

  • McNair Post- Baccalaureate Achievement Program Scholar
  • Cathy E. Minehan and E. Gerald Corrigan Endowed Scholar
  • Mu Sigma Upsilon Sorority Incorporated, Dianaia Chapter

Timeline

Website Content Editor

Warner School Of Education IT Center
01.2021 - 05.2021

Technical Support Assistant

Warner School of Education IT Center
09.2018 - 01.2021

Sales Associate

American Eagle
05.2018 - 08.2018

Bachelor of Arts - Gender, Sexuality and Women’s Studies

University of Rochester
09.2017 - 05.2021
Aida Harrop