Ahdler Mantilla
Tamarac,FL
Summary
Detail-oriented professional with strong organizational and time management skills. Experienced in customer service and data entry, ensuring accurate records and efficient scheduling to support smooth office operations. Adaptable to changing situations and able to remain calm under pressure, with a strong commitment to continuous skill development.
Overview
3
3
years of professional experience
Work History
Receptionist
Ocean Runner
04.2024 - Current
- Managed multi-line phone system, routing calls efficiently to appropriate departments.
- Coordinated scheduling for appointments and meetings, optimizing office calendar utilization.
- Assisted with customer inquiries, providing accurate information and resolving issues promptly.
- Maintained organized filing systems for client records and correspondence, enhancing retrieval efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Registrar
Hialeah High School
04.2023 - 01.2026
- Managed student enrollment processes, ensuring accuracy and compliance with state regulations.
- Coordinated the collection and maintenance of student records in digital databases.
- Assisted in the preparation of reports for academic performance and attendance tracking.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Collaborated with school administrators to develop efficient scheduling strategies, optimizing course availability and maximizing staff resources.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
Education
High School Diploma -
Miami Dade College
Miami, FL04-2028
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Computer assembly
- Computer troubleshooting
- Installation and repair
- Records management
- Database administration
- Enrollment management
- Counseling and advice
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Ocean Runner
04.2024 - Current
Registrar
Hialeah High School
04.2023 - 01.2026
High School Diploma -
Miami Dade College