Summary
Overview
Work History
Education
Skills
Timeline
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AHERN FLYNN

LEXINGTON,UNITED STATES

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Reeds Jewlers
Lexington, Kentucky
04.2025 - Current
  • Assisted in developing operational strategies for improved team performance.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Provided product information and service guidelines to clients effectively.
  • Maintained client relationships and fosted return customers
  • Coordinated with vendors, customers, and other departments to resolve product issues in a timely manner.

Store Manager

Abercrombie and Fitch
Lexington-Fayette, United States
04.2022 - 03.2025
  • Managed daily store operations to ensure smooth functioning and customer satisfaction.
  • Analyzed sales trends to optimize inventory management and product placement.
  • Monitored staff performance and provided constructive feedback for improvement.
  • Fostered a positive work environment through effective communication and team-building activities.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Assistant Store Manager - Operations and Loss Prevention

SPARC LLC
Lexington-Fayette, United States
05.2021 - 08.2024
  • Assisted in managing daily operations and store performance metrics.
  • Trained and mentored staff on customer service standards and operational policies.
  • Coordinated inventory management processes to optimize stock levels and availability.
  • Enforced compliance with health, safety, and security regulations within the store.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Assistant Store Manager

Abercrombie and Fitch
Lexington-Fayette, United States
08.2021 - 04.2022
  • Assisted in daily store operations and team management.
  • Implemented visual merchandising standards to enhance customer experience.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.

Education

MIDDLE LEVEL EDUCATION - MATH AND SOCIAL STUDIES

University of Kentucky
Lexington-Fayette
05.2021

Skills

  • Team Leadership
  • Customer Engagement
  • Conflict Resolution
  • Data Analysis
  • Performance Management
  • Problem Solving
  • Interpersonal Skills
  • Creative Thinking
  • Time Management
  • Operational strategy

Timeline

Assistant Manager

Reeds Jewlers
04.2025 - Current

Store Manager

Abercrombie and Fitch
04.2022 - 03.2025

Assistant Store Manager

Abercrombie and Fitch
08.2021 - 04.2022

Assistant Store Manager - Operations and Loss Prevention

SPARC LLC
05.2021 - 08.2024

MIDDLE LEVEL EDUCATION - MATH AND SOCIAL STUDIES

University of Kentucky

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