Imani Lewis
McDonough,GA
Summary
Dynamic Registered Behavior Technician with a proven track record at Perfect Pieces, enhancing client behavior through individualized ABA therapy and data-driven adjustments. Skilled in verbal behavior training and customer satisfaction, consistently exceeding expectations with a focus on safety and positive change. Excelled in roles requiring meticulous data collection and analysis, alongside exceptional interpersonal abilities.
Overview
6
6
years of professional experience
Work History
Registered Behavior Technician
Perfect Pieces
08.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Registered Behavior Technician
Proud Moments
07.2023 - 07.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Cashier Team Leader
Beauty Master
08.2019 - 06.2020
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Implemented loss prevention strategies by monitoring suspicious activity and reporting incidents to management quickly.
- Streamlined checkout procedures for improved speed and accuracy in handling cash and credit payments.
- Provided superior customer service by consistently exceeding expectations in politeness, helpfulness, and attentiveness.
Cashier
Wing and Burger
03.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Ticket Agent
Six Flags
06.2018 - 02.2019
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Education
Bachelor of Science - Psychology/ Business Administration
Florida Agricultural And Mechanical University
Tallahassee, FL05-2024
High School Diploma -
Westlake High School
Atlanta, Ga05-2020
Skills
- Verbal behavior training
- Transition planning
- Data collection and analysis
- Behavioral support
- Customer satisfaction measurement
- Professional telephone demeanor
- Microsoft Excel
- Product and service solutions
Timeline
Registered Behavior Technician
Perfect Pieces
08.2024 - Current
Registered Behavior Technician
Proud Moments
07.2023 - 07.2024
Cashier Team Leader
Beauty Master
08.2019 - 06.2020
Cashier
Wing and Burger
03.2019 - 08.2019
Ticket Agent
Six Flags
06.2018 - 02.2019
Bachelor of Science - Psychology/ Business Administration
Florida Agricultural And Mechanical University
High School Diploma -
Westlake High School
Similar Profiles
Racquel HodgsonRacquel Hodgson
Administration Officer at Pieces of SaphAdministration Officer at Pieces of Saph
Maira MartinezMaira Martinez
Associate Optician at Eye Pieces of VailAssociate Optician at Eye Pieces of Vail
Tony NajjarTony Najjar
Luxury Watch Sales at Luxury Time PiecesLuxury Watch Sales at Luxury Time Pieces