Open To Work
Ah'Jai Myrick
Walmart
Bethlehem,PA
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Fashion Associate
Location Preference
On-SiteRemote
Location:
Bethlehem, PA
Open to relocation:
No
Important To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid sick leave
1
year of professional experience
Dynamic Fashion Associate with a proven track record at Walmart, excelling in customer service and visual merchandising. Leveraged strong communication skills to enhance customer engagement, contributing to a notable increase in sales. Adept at problem-solving and maintaining store organization, fostering a welcoming shopping environment that drives customer loyalty.
Work History
Fashion Associate
1 Month- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Maintained visual merchandising standards, arranging displays to enhance product visibility.
- Collaborated with team members to restock merchandise efficiently, minimizing downtime on the sales floor.
- Operated point-of-sale systems accurately, processing transactions and handling returns effectively.
- Participated in inventory management, conducting regular stock assessments to ensure accurate levels.
- Engaged in ongoing training programs to enhance product knowledge and customer service skills.
- Monitored store cleanliness and organization, contributing to a welcoming shopping environment for customers.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Supported promotional events by setting up displays and providing information to customers about new products.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Recommended, selected, and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Maintained understanding of current inventory, merchandising, and in-store placement to inform sales strategy.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
- Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
- Employed strong sales and communication techniques to facilitate Number% increase in sales.
- Participated in ongoing training sessions to stay current on the latest fashion trends and industry best practices.
- Fostered a welcoming environment that encouraged customer loyalty through friendly interactions.
Customer Service Representative
3 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers with product selection and informed them about promotions and discounts.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Supported inventory management by restocking shelves and conducting merchandise audits.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
2 Months- Collaborated with team members to ensure smooth store operations during peak hours.
- Adapted quickly to changing environments and customer needs, demonstrating flexibility in tasks.
- Engaged with customers to build rapport, fostering a welcoming atmosphere within the store.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Customer Service Representative
4 Months- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
- Participated in training programs to enhance product knowledge and customer service skills.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
Customer Service Representative
6 Months- Conducted training sessions for new hires, ensuring consistent level of service across team.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Associate of Arts - Theater
High School Diploma
Skills
Brand awareness
Basic sewing
Fashion retail
Personal shopping
Color theory
Store maintenance
Upselling strategies
Teamwork
Teamwork and collaboration
Friendly and helpful
Customer service
Problem-solving
Honest and dependable
Reliable and responsible
Attention to detail
Customer assistance
Strong communication and interpersonal skills
Problem-solving abilities
Multitasking
Multitasking Abilities
Adaptable and flexible
Reliability
Excellent communication
Team cooperation
Organizational skills
Team collaboration
Team leadership
Creative thinking
Active listening
Effective communication
Verbal and written communication
Positive customer engagement
Decision-making
Detail-oriented
Goal driven
Flexible hours
Timeline
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Northampton Community College
Associate of Arts from Theater
Read More
James Madison High School
High School Diploma
Read More