Ahjanae Byrd
Washington,District Of Columbia
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company, while being open to gaining a new experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavior Technician
Attain Aba
Washington DC, United States
04.2022 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Offered active guidance to families adjusting to life with loved one on autism spectrum.
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for over [Number] students.
- Used [Software] to document patient information, progress notes and treatment plans.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
CIAN DIAGNOSTIC – SPECIMEN COLLECTOR Montgomery County
- 10.2021
- Traveled to Elementary and Middle Schools
- Swab kid’s nasal for Covid-19 predictions
- Label each with proper name and class
- Picked up materials for testing
- Drop off materials for results
CALL REPRESENTATIVE
DC HEALTH CALL CENTER
02.2021 - 05.2021
- Answering phone calls inquiries while scheduling patients for office visits and medical procedures for Coronavirus Vaccinations, and transferring calls to the proper departments within the company
- As well as providing directions to patients who need assistance with finding the facilities.
Concierge – Vesta Corporation
10.2018 - 09.2020
- Welcoming customers upon entrance and confirm reservations
- Check identification for incoming visitors
- The point of contact for guests and residents who need assistance or information
- Understanding customer's needs and provide them with personalized solutions
- Receive incoming packages -UPS, FEDEX
- Responsible for issuing all building correspondences to residents
- Pool supervisor – summer – oversee the children
- Filing documents
Program Assistant
Achievement Program
04.2015 - 06.2018
- Provides administrative support and customer service direct or assist with incoming and outgoing calls
- Greets visitors, receives and sends mail and parcel shipments (USPS, FedEx and locally
- Duplicates materials for training courses
- Maintains inventory of office and course supplies.
Security Officer
Metropolitan Protective Services
12.2013 - 04.2015
- Monitored and served visitors while applying safety and security policies
- Informed visitors of safety/security policies
- Provided visitor service to create a rewarding visitor experience
- Responded accurately, courteously and promptly to visitor inquiries, enhancing visitor satisfaction
- Provided accurate and timely information to visitor inquiries about the Museum, exhibits, neighborhood, programming, retail and dining
- Resolved visitor concerns and complaints in an efficient and effective manner
- Communicated guest concerns/complaints to management and propose recommendations that successfully eliminate negative visitor experiences
- Brought promptly hard to resolve and/or threatening situations promptly to the attention of the Coordinator, Assistant Manager or Manager, Museum Security
- Performed security and safety operations relating to the museum including: evacuations & fire drills; ensuring a safe environment; addressing threats to the museum, its staff, or visitors; alarms systems; CCTV; responding to medical emergencies; and issues involving hostile visitors, disturbances or theft
- Serves as a resource to new staff members
- Provided First Aid/CPR as needed
- Reported evidence of criminal activity to the police department or proper authorities
- Prevented theft, vandalism, and other crimes against persons and property, and pursues and detains persons suspected of such activities
- Observed and reported all security and safety hazards and provided written documentation.
Education
Diploma -
Mallard Creek High School
4.2011
Skills
- Strong customer service skills
- Excellent people skills
- Strong verbal communication skills
- Ability to communicate effectively with a diverse public
- Ability to represent in a positive and professional manner
- Certified in Adult/Infant CPR, First Aid, and AED
- Adept at working with special needs children
- Ability to read, write, and understand tagalog fluently
- Applied Behavior Analysis
- Treatment and Education of Autistic and related communication-Handicapped childred
Certification
- BCaBA - Board Certified Behavior Assistant Behavior Analyst
- BCBA - Board Certified Behavior Analyst
- RBT - Registered Behavior Technician
Timeline
Behavior Technician
Attain Aba
04.2022 - Current
CALL REPRESENTATIVE
DC HEALTH CALL CENTER
02.2021 - 05.2021
Concierge – Vesta Corporation
10.2018 - 09.2020
Program Assistant
Achievement Program
04.2015 - 06.2018
Security Officer
Metropolitan Protective Services
12.2013 - 04.2015
CIAN DIAGNOSTIC – SPECIMEN COLLECTOR Montgomery County
- 10.2021
Diploma -
Mallard Creek High School
- BCaBA - Board Certified Behavior Assistant Behavior Analyst
- BCBA - Board Certified Behavior Analyst
- RBT - Registered Behavior Technician
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