Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Relations Representative (Investigator)
Commonwealth of Pennsylvania
Philadelphia, PA
01.2024 - Current
I investigate Civil Rights complaints of discrimination against individuals in employment, housing, public accommodations, and educational opportunities.
Intake & Hotline Counselor
Women Against Abuse
Philadelphia
06.2023 - Current
Conduct intake to Women Against Abuse Safe Havens and assist OSH (Office of Homeless Services) intake staff by assessing the needs of persons presenting for service and arrange for direct access to the DV shelter or other safe options
I also provide information and referrals, options counseling, and support to victims of domestic violence, and their children.
Caseworker II
Delaware County Children & Youth Services
04.2023 - 08.2023
Performed a variety of counseling, referral, placement and/or adoptive services for assigned cases within respective program; conducts interviews with individuals requiring agency services including requests for temporary shelter, placement of children or unusual and difficult social service cases; may make home visits to families of emotionally disturbed and/or problem children;
Youth Rehabilitation Treatment Specialist
State of Delaware
Wilmington
07.2022 - 04.2023
Assist at-risk youth with developing socially appropriate behaviors and conflict resolution skills.
Collaborated with testing specialists and social workers regarding treatment plan development and modification.
Supported staff and students experiencing safety-related concerns with use of non-violent crisis intervention techniques.
Provide case management services to youth in a level 5 juvenile facility by coordinating and monitoring the delivery of services and treatment plans for committed youth.
Model socially acceptable behavior, leveraging knowledge of behavior modification and positive reinforcement.
Social Work Services Worker
Department of Human Services
Philadelphia
06.2021 - 06.2022
Performs a variety of counseling, referral, placement and/or adoptive services for assigned cases within respective program; conducts interviews with individuals requiring agency services including requests for temporary shelter, placement of children or unusual and difficult social service cases; may make home visits to families of emotionally disturbed and/or problem children;
ABA Therapist
BlueBird ABA
Philadelphia
01.2021 - 06.2021
Assistant Manager
Rite Aid
Philadelphia
06.2018 - 04.2019
I was responsible for running the store in the absence of the store manager, helped with scheduling, training new employees, remodeling the store for promotional purposes, pretty much tended to all needs of the store and making sure all customers and employees were satisfied.
Operations Supervisor
CVS Health
Philadelphia
01.2017 - 06.2018
I was responsible for running the store in the absence of the store manager, helped with scheduling, training new employees, remodeling the store for promotional purposes, pretty much tended to all needs of the store and making sure all customers and employees were satisfied.
Education
Bachelor of Science in Psychology -
Temple University
05.2020
High School Diploma -
Murrell Dobbins CTE High School
06.2014
Skills
Staff Supervision
Task Delegation
Meeting facilitation
Autism Experience
Case management
Investigator Experience
Legal knowledge
Interviewing witnesses
Records Management
Research skills
Certification
First Aid Certification
CPR Certification
Additional Information
Skills
Computer: SPSS and Microsoft Office (Word, Powerpoint and Excel)
Personal Information
Relocation: Anywhere
Title: Human Relations Representitive (Commonwealth of PA)
Intermittent Liquor Store Clerk Shift Supervisor at Commonwealth of PennsylvaniaIntermittent Liquor Store Clerk Shift Supervisor at Commonwealth of Pennsylvania