Ahkeelah Barzey
ORLANDO,FL
Summary
Retail professional with extensive experience in customer-facing roles and front-end operations. Proven track record of enhancing customer experiences and ensuring smooth daily operations. Known for strong teamwork and flexibility to adapt to changing needs, providing reliable support and maintaining high standards of service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Experienced with maintaining quality and consistency in bakery products. Utilizes teamwork and communication to enhance workplace efficiency. Knowledge of baking techniques and hygiene standards, ensuring clean and productive environment.
Overview
2
2
years of professional experience
Work History
Bakery Associate
Publix
04.2023 - 01.2025
- Maintained tidy and organized work area to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Front Service Clerk
Publix
04.2023 - 01.2025
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- . Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
- Managed multiple tasks in high-volume environment.
- Improved store appearance by restocking shelves, rotating products, and removing expired items regularly.
- Addressed guest complaints and resolved issues to promote satisfaction.
Education
Animal Science -
North Carolina A&T State University
Greensboro, NC05-2028
High School Diploma -
Ocoee High School
Orlando, FL05-2024
Skills
- Food safety
- Sanitation procedures
- Stock rotation
- Pastry preparation
- Stock replenishment
- Product presentation
- Order fulfillment
- Visual merchandising
- Decorating skills
- Customer service
- Friendly and outgoing
- Cleaning and sanitizing
Timeline
Bakery Associate
Publix
04.2023 - 01.2025
Front Service Clerk
Publix
04.2023 - 01.2025
Animal Science -
North Carolina A&T State University
High School Diploma -
Ocoee High School
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