Ahkem Miller

• Unit- 3rd CAG Civil Affairs Group Chicago, IL

(Apr 2015- Dec 2015)

• Unit- Marine Aircraft Group 43 (Naval Air station Joint Reserves Base) Fort Worth, TX

(Jan 2016 - Feb 2019)

• Worked with members of other units to support cohesive shopping experiences.
• Identified workflow deficiencies, formulating and implementing operational improvements at network level to improve individual owner experience.

• Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
• Guided planes for all arrivals and departures with strong focus on safety.
• Documented all required information regarding cargo weight and destination.
• Deiced aircraft and guided to proper gate and runway positions.
• Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.

• Regional Route driver for the West Coast
• Achieved 30,000 miles
• Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.

• Employee of the month- Aug, Sept, Oct (2017)
• Top performer- Nov, Dec, (2017)
• Top 3 performer- Jan, Feb, (2018)
• Communicated regularly with dispatcher for delivery route details and changes.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.

• Team lead of 5 drivers for the city of Carrolton,TX
• Swing Driver (run multiple routes)
• Inspected and loaded delivery trucks and picked up customer returns.
• Logged mileage, stops, orders and carton counts for each route.

• Resolved customer disputes to maintain positive relationships and increase customer base.
• Arranged for cleaning and upkeep to keep vehicles presentable for potential clients.
• Kept updated on vehicle listings to provide prospective clients with most current information on available vehicles.