AHLAM ABDELJABBAR
Eureka,USA
Summary
Professional consultant with providing valuable insights and strategic solutions to diverse clients. Adept at using analytical skills and industry knowledge to drive impactful outcomes. Known for fostering team collaboration and adapting to dynamic environments, ensuring project success and client satisfaction. Committed to embracing continuous challenges and learning opportunities across emerging technologies such as eDiscovery, cybersecurity, and business application packages. Recognized for persuasive communication skills that foster collaboration with internal and external stakeholders, effectively prioritizing workloads to meet project deadlines and achieve impactful business results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Outreach Associate
SiberX
03.2026 - Current
- Developed community engagement initiatives to enhance local participation and outreach effectiveness.
- Coordinated workshops and events, fostering collaboration among diverse community groups.
- Analyzed community needs assessments to identify service gaps and inform program development.
- Cultivated partnerships with local organizations to expand resource sharing and support networks.
GRC Consultant
Klever Compliance
01.2025 - Current
- Developed and implemented risk management frameworks to enhance compliance practices.
- Conducted audits to assess regulatory adherence and identify areas for improvement.
- Collaborated with cross-functional teams to streamline compliance processes and reduce operational risks.
- Delivered detailed reports on audit findings, providing actionable insights for clients to strengthen their internal control systems.
- Analyzed regulatory changes, updating clients on implications for their compliance strategies.
- Managed client engagements, ensuring deliverables met quality standards and deadlines consistently.
EDISCOVERY ANALYST
Charter Communications
St. Louis, MO
03.2023 - 10.2024
- Performs duties that support the technical aspects of the Legal Hold and eDiscovery processes. Identify, preserve and collect custodial data used in litigation and compliance matters.
- Research, collect, and preserve structured and unstructured data custodial data.
- Ingest data into Relativity for processing.
- Manage the custodial email journaling process.
- Develop and support relationships with key internal and external stakeholders.
- Liaison with counsel, paralegals, IT, HR, and eDiscovery vendors.
- Proactively contribute to the continuous improvement of the eDiscovery services by keeping up to date of current eDiscovery practices, emerging technologies, and suggesting process solutions.
RELATIONSHIP MANAGER
SecureNation
Remote
09.2022 - 09.2023
- Performs duties by developing and maintaining relationships to solve customer cybersecurity business needs. Maintains professional communication and creatively generates new business opportunities.
- Maintains strong and trusted partnerships with business leaders, acts as a conduit between Cost Management and the business; facilitating interaction, monitoring customer satisfaction and driving continuous improvement initiatives to deliver value.
- Attend tech driven networking events and conferences that also aid in the facilitation of new business relationships.
PARALEGAL
The Driscoll Firm
St. Louis, MO
02.2020 - 01.2023
- Performs duties as a Paralegal supporting the Plaintiff Litigation Firm specializing in Pharmaceutical and Personal Injury. Effectively maintains professional communication between attorneys, clients, and other law firm staff. Investigates and collects information from clients to create comprehensive materials accessible for all law firm staff. Prepares reports, manages and tracks projects, among other duties.
- Maintained attorney-client privilege and confidentiality.
- Prepared and executed legally binding contracts between law firm and clients.
- Identified organizational risks, researched laws regarding HIPAA and HITECH, and implemented cybersecurity trainings to support compliance methods pertaining to medical records and classified military records.
- Called medical facilities and doctor offices to understand their procedures and policies regarding external requests for medical records to support cases.
- Maintained data, documents, and prepared factual OSINT investigations to support allegations involved in the discovery.
- Identified methods to reduce case costs by 25%.
PARALEGAL
SWMW Law
St. Louis, MO
01.2018 - 02.2020
- Performs duties as a Paralegal supporting the Plaintiff Litigation Firm specializing in Pharmaceutical and Personal Injury. Effectively maintains professional communication between attorneys, clients, and other law firm staff. Investigates and collects information from clients to create comprehensive materials accessible for all law firm staff. Prepares reports, manages and tracks projects, among other duties.
- Maintained attorney-client privilege and confidentiality.
- Files data and documents to assist in the investigation of facts and allegations involved in the discovery.
- Maintains all legal documentation, electronic files, and databases, to ensure current and accurate information is available.
- Prepares factual, investigative reports based on Bureau policy, statutory and regulatory authority, and case law, to provide to attorneys.
- Maintains all legal documentation, electronic files and databases, to ensure availability of accurate information.
OFFICE MANAGER
Diamonds Direct
St. Louis, MO
05.2017 - 08.2017
- Managed front desk, phones, office space, and equipment, as well as kitchen and office supplies. Collaborated with senior leadership to evaluate, implement, and train team members on company processes and procedures.
- Performed vendor cost analysis and inventory management.
- Maintained professional communication with customers for continued trust and satisfaction.
OFFICE MANAGER
Sterling Jewelers
St. Louis, MO
06.2011 - 05.2017
- Managed administrative functions of an organization to meet program goals in the roles of client care management, staffing, and employee management as needed, to support the overall success of the team. Assisted management in monitoring budget for office-related items and staff. Strategically solved problems effectively and timely.
- Assisted with HR functions such as recruiting, led on-boarding and off-boarding team member processes, and trained staff on CRM retail tool powered by Salesforce.
- Wrote policies and procedures for internal store operation that reduced shrinkage from 6% to 3% by developing loss prevention strategies.
- Collaboratively grew store revenue from 1 million to 3 million during tenure.
- Performed vendor cost analysis and inventory management.
- Implemented mentoring programs for positive employee engagement.
- Maintained professional communication with customers for continued trust and satisfaction.
Education
Bachelor of Arts - Criminal Justice
Lindenwood University
St. Charles, MO12.2010
Skills
- Relativity, Purview, PHI encryption, O365, DocuSign, Westlaw, and OSINT
- Basic proficiency in Linux, Digital Forensics, Log Analysis, Antivirus, and Firewall
- Community engagement & Partnership building
- Event planning
- Organizational skills
- Team collaboration
- Interpersonal skills
Certification
Lean Six Sigma Yellow Belt (ICYB), September 2021
Languages
Arabic
Professional Working
Timeline
Community Outreach Associate
SiberX
03.2026 - Current
GRC Consultant
Klever Compliance
01.2025 - Current
EDISCOVERY ANALYST
Charter Communications
03.2023 - 10.2024
RELATIONSHIP MANAGER
SecureNation
09.2022 - 09.2023
PARALEGAL
The Driscoll Firm
02.2020 - 01.2023
PARALEGAL
SWMW Law
01.2018 - 02.2020
OFFICE MANAGER
Diamonds Direct
05.2017 - 08.2017
OFFICE MANAGER
Sterling Jewelers
06.2011 - 05.2017
Bachelor of Arts - Criminal Justice
Lindenwood University