Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahlam Jaleel

Andover,MN

Summary

Dedicated customer service professional with strong communication and organizational skills, bringing experience in both beauty consulting and patient-support roles. Former CNA with exposure to direct patient care. Currently completing a bachelor’s degree with plans to enter an accelerated nursing program. Known for compassion, reliability, and the ability to support patients, families, and healthcare teams in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Specialty Beauty Advisor

Ulta Salon and Cosmetics
04.2019 - Current
  • Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
  • Educated clients on product usage and skincare routines to achieve desired results.
  • Maintained knowledge of current trends in cosmetics and skincare products to provide informed recommendations.
  • Assisted in visual merchandising to create appealing displays and attract customers.
  • Provided attentive nd personalized client care by identifying individual beauty needs, offering tailored product recommendations, and ensuring each customer felt supported and valued

Clinical Support Associate

Children's Minneapolis
03.2022 - 08.2022

- Provided hands-on care to pediatric patients, including infants, toddlers, and adolescents.

- Performed routine vital signs (BP, pulse, temperature, respiration, and oxygen saturation) and reported changes to the nursing staff.

- Responded promptly to call lights and patient needs to maintain comfort and safety.

- Assisted with daily living activities such as bathing, feeding, toileting, and diaper changes.

- Supported patient mobility by helping children ambulate, reposition, and transfer safely.

- Assisted nurses during procedures by preparing supplies and supporting patient positioning.

- Maintained clean, organized patient rooms, and restocked essential medical supplies.

- Documented patient care tasks accurately in the computer.

- Provided one-on-one direct observation for high-risk pediatric patients to ensure continuous safety, emotional support, and immediate response to clinical or behavioral needs.


Cashier

Khols Department Store
09.2019 - 03.2020
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing the overall shopping experience.
  • Trained new staff on operational procedures and customer service standards.

Education

Bachelor of Science - Psychology

University of Minnesota
Minneapolis, MN
06-2027

Skills

  • Customer service
  • Organization and multitasking
  • Electronic charting
  • Team collaboration
  • Patient care
  • Former Certified Nursing Assistant

Languages

Arabic
Native or Bilingual

Timeline

Clinical Support Associate

Children's Minneapolis
03.2022 - 08.2022

Cashier

Khols Department Store
09.2019 - 03.2020

Specialty Beauty Advisor

Ulta Salon and Cosmetics
04.2019 - Current

Bachelor of Science - Psychology

University of Minnesota