Ahlam Saeed Al Faraj
Qatif
Summary
Hands-on experience in social media engagement, SEO, and email marketing. Proven ability to boost online engagement and build a strong digital brand identity, leveraging data-driven strategies for measurable growth.
Overview
6
6
years of professional experience
Work History
Digital Marketing Specialist
Piloggroup
12.2024 - Current
- Managed social media engagement by resharing posts, writing comments, and interacting with the audience.
- Communicated with clients and potential partners through direct messages to build and maintain professional relationships.
- Created high-quality backlinks to support SEO strategies and improve website visibility.
- Contributed to building the brand’s identity through positive, purposeful digital interactions.
- Wrote engaging and professional comments on partners’ and potential clients’ posts to strengthen connections.
- Handled email marketing by sending targeted emails to potential clients and partners to boost engagement.
Collection Specialist
Bait Alesterdad Company
12.2021 - 09.2023
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Monitor accounts to identify outstanding debts
- Prepare reports and other documentation
- Take actions to encourage timely debt payments
- Handle client questions, complaints, and requests
- Formulated a plan to recover debts and ensure the debt collection targets are met
- Communicated with customers to ensure all payment transactions were made on time
- Input, update and document customerʼs information into the debt collection system
- Prepare monthly KPIs and dashboards
Vice President Public Relations (Volunteer)
Cautes Toastmasters Club
07.2021 - 05.2022
- Designed and update promotional material and publication
- Created creative content for social media accounts designed to suitable our audience
- Collaborated with other teams such as designers
- Managed social media accounts
Health Education and Promotion Trainee
King Fahad Specialist Hospital
06.2019 - 10.2019
- Create creative content for social media accounts designed to suit our audience
- Design and update promotional material and publications
- Plan and organize health education events
- Collaborate with the local health department and other partners
- Write reports on powerful prevention and intervention initiatives
- Analyze data and research to identify health needs
- Report findings to health education professionals, health workers, or social workers
- Prepare health and safety presentations for the management
Education
Bachelor of Health Promotion -
University of Northern Iowa
07.2015
Digital Marketing Nanodegree -
Udacity
09.2021
Diploma Degree - Networking Technology
New Horizons
05.2005
Skills
- Microsoft Office
- Adobe Photoshop
- Time Management
- Customer Service
- Organization
- Teamwork
Timeline
Digital Marketing Specialist
Piloggroup
12.2024 - Current
Collection Specialist
Bait Alesterdad Company
12.2021 - 09.2023
Vice President Public Relations (Volunteer)
Cautes Toastmasters Club
07.2021 - 05.2022
Health Education and Promotion Trainee
King Fahad Specialist Hospital
06.2019 - 10.2019
Digital Marketing Nanodegree -
Udacity
Diploma Degree - Networking Technology
New Horizons
Bachelor of Health Promotion -
University of Northern Iowa
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