Ahlani Chavez
Miami,FL
Summary
Dynamic and detail-oriented professional with experience as an ex-employee at Haagen-Daz, where I honed my customer service and teamwork skills in a fast-paced environment. As a freelance lash technician, I have developed a keen eye for aesthetics and strong client relationships, ensuring high-quality service and satisfaction. My ability to adapt and thrive in diverse roles showcases my commitment to excellence and passion for beauty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Freelancer /Lash Artist
Nanislashique
Miami, FL
07.2022 - Current
- Provided thorough consultations to clients on lash services and products.
- Performed eyelash extensions, refills, and removals in accordance with industry standards.
- Cleaned and sanitized work area between each client appointment.
- Maintained inventory of all supplies needed for lash services.
- Upsold additional beauty treatments such as facials, waxing.
- Ensured that high-quality service was provided to every client at all times.
- Created a welcoming atmosphere for clients by providing excellent customer service.
- Kept records of client visits and updated customer profiles accordingly.
- Scheduled appointments using online booking software systems.
- Developed creative ideas for promotional campaigns aimed at increasing sales.
- Trained new lash technicians on proper application of eyelash extensions.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
- Collaborated with colleagues to share best practices in teaching methods.
Retail Sales Associate Cashier
Haagen Dazs
Miami, FL
02.2022 - 04.2022
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Stocked shelves and maintained product displays.
- Maintained a clean and organized work area throughout the shift.
- Resolved customer complaints or referred them to management for resolution.
- Helped other team members as needed during peak business times.
- Verified that all prices were accurate before ringing up purchases.
- Answered phone calls promptly with a professional demeanor.
- Restocked supplies like paper bags, tissue paper., as needed.
- Greeted customers promptly and responded to questions.
Education
GED -
Barbara Goleman Senior High School
Miami Lakes, FL06-2024
Skills
- Client Retention Strategies
- Social Media Marketing
- Appointment Scheduling
- Product knowledge mastery
- Tool, Equipment, and Surface Sanitizing
- Decision-Making
- Relationship Building
- Creativity and Originality
- Supply Ordering and Management
- Cash Register Operation
- Workspace Organization
- Payment Processing
- Problem-solving aptitude
- Multitasking
- Active Listening
- Product Sales
- Goal Setting
- Continuous Improvement
- Attention to Detail
- Business Management
- Reliability
- Adaptability
- Professionalism
- Professional Demeanor
- Cash Handling
- Schedule Management
- Time management abilities
Languages
English
Professional
Spanish
Professional
Websites
Accomplishments
- Became a Educator
- Gained a clientele
Certification
- NCCER certified
Timeline
Freelancer /Lash Artist
Nanislashique
07.2022 - Current
Retail Sales Associate Cashier
Haagen Dazs
02.2022 - 04.2022
GED -
Barbara Goleman Senior High School