Ah’Layah Rodriguez
Rochester,NY
Summary
Dynamic sales associate with proven skills in customer engagement, training, and leadership. Expertise in streamlining processes and fostering team collaboration to enhance the shopping experience and drive sales.
Results-oriented professional with a strong background in retail and team leadership. Skilled in training team members and implementing effective merchandising strategies. Committed to enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Journeys
Rochester, NY
04.2025 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new team members on sales techniques and store policies.
- Implemented visual merchandising strategies to boost product visibility and appeal.
- Processed transactions efficiently, maintaining high accuracy in cash handling.
Brand Ambassador
American Eagle Outfitters, Inc
Rochester, NY
06.2024 - Current
- Engaged customers through product knowledge and brand storytelling to enhance shopping experience.
- Executed promotional events and in-store activities to drive customer engagement and sales.
- Collaborated with team members to maintain visual merchandising standards aligning with brand guidelines.
- Assisted in inventory management, ensuring product availability and accurate stock levels on the sales floor.
- Developed strong relationships with customers to foster loyalty and repeat business opportunities.
- Monitored customer feedback, identifying trends to inform marketing strategies and improve service delivery.
Team Leader
Burger King
Rochester, NY
05.2024 - Current
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored team members on operational procedures and customer service techniques.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Led team meetings to communicate objectives, track performance, and resolve issues collaboratively.
Education
High School Diploma -
Spencerport High School
Spencerport, NY08-2025
Skills
- First Aid/CPR
- Friendly, positive attitude
- Problem resolution
- Training & Development
- Leadership
- Excellent communication
Timeline
Sales Associate
Journeys
04.2025 - Current
Brand Ambassador
American Eagle Outfitters, Inc
06.2024 - Current
Team Leader
Burger King
05.2024 - Current
High School Diploma -
Spencerport High School