Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ahlem Chebli

Ahlem Chebli

2045 W Central Ave # 123 Toledo ,Ohio

Summary

Dynamic Regional Human Resources Manager with a proven track record at Enda Tamweel, excelling in recruitment and employee engagement. Skilled in conflict resolution and staff training, I enhanced retention rates through streamlined onboarding processes and effective mentoring, fostering a collaborative and high-performing workforce.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Regional Human Resources Manager

Enda Tamweel Bank
01.2019 - 02.2023
  • Led recruitment strategies to attract top talent across multiple regions.
  • Developed and implemented employee engagement initiatives to enhance workforce satisfaction.
  • Streamlined onboarding processes, improving new hire integration and retention rates.
  • Collaborated with management to align HR policies with business objectives and local regulations.
  • Mentored HR staff, enhancing team capabilities and promoting professional development opportunities.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Streamlined HR processes for increased efficiency and improved organizational performance.

Cashier

Enda Tamweel Bank
04.2008 - 12.2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash register operations, ensuring accuracy in cash handling.
  • Assisted customers with inquiries, providing excellent service and support.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Collaborated with team members to optimize workflow during peak hours.
  • Implemented inventory tracking practices to support stock management efforts.
  • Trained new cashiers on operational procedures and customer service standards.
  • Resolved customer issues promptly, fostering positive relationships and loyalty.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma - Administration And Communication

Higher Institute of Technological Studies
Kairouan Tunisia
07.2007

Skills

  • Customer service and assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy
  • Conflict resolution
  • Staff training and scheduling
  • Succession planning
  • Flexible spending account administration
  • Employee relations management

Certification

Senior technician in administration and communication

Languages

Arabic
Native or Bilingual
French
Professional Working
English
Professional Working

Timeline

Regional Human Resources Manager

Enda Tamweel Bank
01.2019 - 02.2023

Cashier

Enda Tamweel Bank
04.2008 - 12.2018

High School Diploma - Administration And Communication

Higher Institute of Technological Studies

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