Ahlem Khayati
Forney,TX
Summary
Compassionate Medical Office Receptionist offering experience in front office operations within busy healthcare environments. Strengths include patient registration, appointment scheduling, and medical record management. Demonstrates strong interpersonal and communication skills to interact effectively with diverse patients, family members, and healthcare professionals. Possess knowledge of medical terminology and HIPAA regulations while consistently maintaining a high level of professionalism and patient confidentiality.
Overview
6
6
years of professional experience
Work History
Medical Office Receptionist
Pain and Spine Physcians
Flower Mound, TX
03.2021 - 08.2024
- Greeted patients and visitors in person or on the telephone, answering or referring inquiries.
- Scheduled patient appointments, collected co-pays and verified insurance coverage.
- Assisted with check-in, check-out procedures for all incoming, outgoing patients.
- Maintained filing systems for patient records and other documents as required by HIPAA regulations.
- Answered multi-line phone system; directed calls accordingly to appropriate personnel or department.
- Processed referrals from primary care providers to specialists within the health care network.
Event Coordinator
Marketing Group
Dallas, TX
07.2020 - 01.2021
- Coordinated with internal teams to ensure timely delivery of products and services for event
- Sourced venues for events in accordance with client needs and preferences.
- Collaborated with clients to identify their goals and expectations from the event.
- Collaborated with staff members to create strategies for increasing donations.
- Maintained accurate records of all contributions received.
Sales Associate
Target
Dallas, TX
03.2018 - 07.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Business Administration - Management
The University of Texas at Arlington
Arlington, TX05.2024
Skills
- Medical software applications
- Patient Relations
- Insurance Verification
- Understanding of medical laws
- Understanding of medical terminology
- Data Entry
- Appointment Scheduling
- Clinical Experience
- Knowledge of HIPAA regulations
- Medical Records Management
- Interpersonal Skills
- Microsoft Office Skills
- Communication Skills
- Customer Service Skills
Websites
Timeline
Medical Office Receptionist
Pain and Spine Physcians
03.2021 - 08.2024
Event Coordinator
Marketing Group
07.2020 - 01.2021
Sales Associate
Target
03.2018 - 07.2019
Bachelor of Business Administration - Management
The University of Texas at Arlington
Similar Profiles
STACIE MICHELE GREGORYSTACIE MICHELE GREGORY
Chiropractic Assistant at Spine Pain Center & Spine Pain Center NMBChiropractic Assistant at Spine Pain Center & Spine Pain Center NMB
Vanessa RiosVanessa Rios
Medical Assistant at Pinnacle Pain and SpineMedical Assistant at Pinnacle Pain and Spine
LaKia MooreLaKia Moore
Licensed Practical Nurse at Southwoods Health Pain and SpineLicensed Practical Nurse at Southwoods Health Pain and Spine