Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ahlem Neffati

senior middle office analyst
Doha,Qatar

Summary

Experienced senior middle office analyst with over 16 years of experience in bank sector. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Senior middle office analyst and outstanding performer in communication and environmentwithin bank. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of bank business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Overview

33
33
years of professional experience

Work History

Senior Middle Office Analyst

QNB (Qatar National Bank)
Doha , Qatar
2004.05 - 2020.07

· Prepare the required reports to Financial department, business and risk

· Monitoring trading position

· Profit and loss and banks limits reporting

· Ensure timely completion of management

· Manage, train people and develop a team work environment

· Back up the treasury operation control and monitoring

· Provide operational support to treasury management of assets and liabilities

· Supervise all tasks of treasury operations unit

· Provide assurance to management and Qatar central bank that Capital markets and investments positions are in accordance with investment strategy of the bank and QCB limits

· Provide timely and accurate information to the external and internal auditors when required

· Build and maintain strong and effective relationship with all other related units to achieve group’s goals

 Customer Service DOHA BANK

DOHA BANK
DOHA , QATAR
1998.09 - 2004.03

· branch manager

· deposit department

· handling safety lockers

· closing daily transactions in cash

· supervising opening current accounts

· checking visa accounts

Customer Services Officer

Doha Bank
Doha , Qatar
1997.09 - 2004.03

DOHA BANK

From 21/09/1998 till 18/03/2004

Tasks:

· branch manager

· deposit department

· handling safety lockers

· closing daily transactions in cash

· supervising opening current accounts

· checking visa accounts

Manager Control Room in XRAY Department

HAMAD MEDICAL CORPORATION
DOHA , QATAR
1990.01 - 1998.09

-Checking all the list of inpatients and outpatients

-dispatching patients among the kind of XRAY

-Checking x-rays doctors reports

-managing x-rays reports upon the kind of reports

-synchronizing with all x-rays department(nuclear x-rays,normal chest x-rays, angiogram ...

Mathematics, French and English Teacher in Seconda

UNIVERSITY Foundation For Educational Services
Doha , Qatar
1989.09 - 1990.09

-teaching french,english and math all secondary levels

Marketing Manager at ENNAKL

Sole Agent For VW-AUDI Brand Cars In Tunisia)
Tunis , Tunisia
1987.02 - 1989.11

-Handling all tasks relatives to marketing department

-handling advertisements,market research for new product

-preparing customers survey

-coordinating with the management target to reach their objectives

-studying the competitors to our brand

-minimizing the cost and maximizing the profit

-following the car orders from Germany

- handling after sale services after sale service

-preparing exhibitions to promote new products

Education

Bachelor of Science - Marketing Management And Research

ISG (University Of Tunisia - Institut Superior De
Tunisia
06.1986

Associate of Science -

ISG (University Of Tunisia - Institut Superior De
Tunisia
06.1984

High School Diploma -

Carthage Presidence High School
TUNISIA
09.1982

Skills

· Excellent oral and written communication skills including report writing in English, Arabic, French.

· Ability to make decisions and follow through with initiatives

· Good problem solving skills

· Fluent in English, Arabic and French

· High degree of self-starting motivation to perform individual work

· Normal Knowledge in Italian language

· Possess leadership skills

· Planning, organizing and analytical ability

· Works well with groups and have the ability to analyze, evaluate, debate and resolve issues

Additional Information

Special Awards

June,2,2016 in recognition on completing business project

November,2016, Awarded Employee of the month for November 2016

Timeline

Senior Middle Office Analyst

QNB (Qatar National Bank)
2004.05 - 2020.07

 Customer Service DOHA BANK

DOHA BANK
1998.09 - 2004.03

Customer Services Officer

Doha Bank
1997.09 - 2004.03

Manager Control Room in XRAY Department

HAMAD MEDICAL CORPORATION
1990.01 - 1998.09

Mathematics, French and English Teacher in Seconda

UNIVERSITY Foundation For Educational Services
1989.09 - 1990.09

Marketing Manager at ENNAKL

Sole Agent For VW-AUDI Brand Cars In Tunisia)
1987.02 - 1989.11

Bachelor of Science - Marketing Management And Research

ISG (University Of Tunisia - Institut Superior De

Associate of Science -

ISG (University Of Tunisia - Institut Superior De

High School Diploma -

Carthage Presidence High School
Ahlem Neffatisenior middle office analyst