Ahliyah Thompson

As a Sales Associate at Kohl’s, I provided excellent customer service by assisting shoppers in locating items and sizes, ensuring a smooth and enjoyable shopping experience. I was responsible for maintaining merchandise organization through regular resets and displays, managing inventory, and keeping the store well-stocked and presentable. Additionally, I addressed customer inquiries, processed transactions accurately, and contributed to loss prevention efforts by monitoring for potential security risks.

As a Sales Associate at Dollar General, I excelled in delivering exceptional customer service while efficiently managing store operations. I consistently maintained a clean and organized store environment, effectively restocked shelves, and ensured accurate inventory management. My role involved engaging with customers to address their needs, provide product recommendations, and resolve any issues, all while processing transactions swiftly and accurately. My strong communication skills, attention to detail, and ability to multitask in a fast-paced environment were key to enhancing the overall shopping experience.

As a Customer Service Representative at Cherokee Casino and Hotel, I provided exceptional service by assisting guests with cashing out jackpots and ensuring a clean and welcoming gaming floor. I maintained gaming machines to ensure optimal functionality and addressed any issues to enhance the guest experience. My role involved responding to guest inquiries, resolving problems, and ensuring that all areas of the casino gaming floor were well-maintained and ready for visitors.

As an Assistant Manager at Dollar General, I effectively supported store operations by overseeing daily tasks, managing staff, and ensuring exceptional customer service. I played a pivotal role in inventory management, including stock replenishment and product organization, while maintaining high standards of store presentation. My responsibilities included supervising and training team members, handling cash and financial transactions. By fostering a positive work environment and addressing customer concerns promptly, I contributed to achieving sales targets and enhancing the overall shopping experience.