Ahlyce Hill
Elk Grove,CA
Summary
Dynamic and results-driven professional with a diverse background in being an office Technician With a solid foundation in great supply management, record keeping and schedule coordination skills. I am committed to delivering excellence and driving success in every endeavor. Known for my proactive approach, strong work ethic, and ability to thrive in challenging environments, I am eager to contribute my talents and make a meaningful impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Technician
SMUD
Sacramento, CA
06.2023 - 10.2024
- Administers the day-to-day operations of assigned programs or projects; interacts with the public and/or users providing information, enlisting participants, and responding to queries; calculates and performs complex monetary transactions, as assigned; serves as liaison between department and other SMUD employees concerning contracts, invoices, payments, and other processes.
Office Assistant
CDCR DEPT of Corrections and Rehabilitation
Sacramento, CA
05.2017 - 06.2023
- Provide clerical support to office staff which includes typing complex reports; proof, format and finalize outgoing correspondence; gather information and initiate correspondence in response to routine requests for written program information; maintain control logs and tracking systems for the office by entering inmates’ confidential data into the board information technology system (BITS)
- Develop internal clerical processes, procedures, and forms
- File correspondence and reference materials; process incoming and outgoing mail; process requests for program forms and information; and copy and collate documents, packages, and information
- Provide reciprocal backup support to office staff
- Other duties as required.
Clerical Support Associate
Remarkable Enterprises
Sacramento, CA
05.2014 - 10.2016
- Provide, to office staff which includes typing complex reports; proof, format and finalize outgoing correspondence; gather information and initiate correspondence in response to routine requests for written program information; maintain control logs and tracking systems for the office; make travel arrangements, develop internal clerical processes, procedures, and forms
- File correspondence and reference materials; process incoming and outgoing mail; process requests for program forms and information; and copy and collate documents, packages, and information
- Provide interpreter services (Spanish) for potential auto purchases
- Provide backup support to office staff
- Other duties as required.
Education
High School Diploma - Business
Foothill High School
06.2014
Skills
- Report Preparation
- Excel
- Internet
- Social Media Networking
- Advanced Microsoft Office
- Customer Service/ Issue Resolution
- Prioritizing Work
- Information Confidentiality
- Time Management
- Verbal and Written Communication
- Project Support
- Equipment Repair
- Document Control
- Meeting planning
- Problem-solving capabilities
- Inventory Monitoring
- Expense Tracking
- Spreadsheet Creation
- Bookkeeping
Languages
Spanish
Professional
Certification
- Licensed Esthetician
Timeline
Office Technician
SMUD
06.2023 - 10.2024
Office Assistant
CDCR DEPT of Corrections and Rehabilitation
05.2017 - 06.2023
Clerical Support Associate
Remarkable Enterprises
05.2014 - 10.2016
High School Diploma - Business
Foothill High School