Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ahmaad PIper

Radford,VA

Summary

Dedicated professional with a proven track record of, excelling in customer service and data analysis, resulting in a 30% increase in operational efficiency. Demonstrates strong mentoring abilities and implements innovative solutions, reflecting a commitment to excellence and effective teamwork. Adept at managing register operations and enhancing front-end processes, consistently going beyond expectations to address customer needs. Highly organized, proactive, and recognized for outstanding communication skills and multitasking capabilities.

Overview

3
3
years of professional experience

Work History

Night Stocker

Food City
Radford , VA
01.2024 - Current
  • Used proper case cutting techniques to cut and sort stock loads.
  • Positioned lifting devices to secure material or products for transport to designated areas.
  • Organized warehouse shelves, racks, and bins to ensure efficient storage of goods.
  • Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Worked closely with other crew members in order to meet daily goals set by management team.
  • Reported any damaged goods or defective items immediately to management team.
  • Conveyed materials to or from storage or work sites to designated area, using hand truck, electric dolly, wheelbarrow, or other devices.
  • Responsible for maintaining a clean work environment free from clutter throughout shift duration.
  • Participated in inventory management activities, including stock replenishment and organization.
  • Followed company protocols for handling and storing hazardous materials safely.
  • Assisted in loading and unloading cargo at dockside facilities utilizing cranes, hoists, conveyors.
  • Checked load security before departing with truckloads ensuring that no items were left behind on dock or trailer floor.

Cashier/Chill/Grill Cook

Dairy Queen Grill & Chill
Warsaw, VA
04.2022 - 01.2025
  • Maintained cleanliness, organization, and ample stock in check-out areas.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned items and checked pricing on cash register for accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer inquiries regarding store policies and procedures.
  • Answered phone calls to assist customers with questions and orders.
  • Stocked shelves with merchandise when needed.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Welcomed customers, offering assistance to help find store items.
  • Discounted purchases by scanning and redeeming coupons.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Some College (No Degree) - Psychology

Radford University
Radford, VA

Skills

  • Customer service
  • Active listening
  • Data analysis
  • Research methods
  • Team collaboration
  • Project management
  • Employee training
  • Conflict resolution
  • Time management
  • Inventory management
  • Retail merchandising
  • Checkout monitoring
  • Payment collection
  • Money handling
  • Cleaning and sanitizing
  • Order taking
  • Inventory restocking
  • Transaction handling
  • Ordering and stocking
  • Label reading
  • Able to lift [number] lbs
  • Warehouse safety
  • Product identification
  • Shelf stocking
  • Stock rotation
  • Shelving
  • Pallet jack operation
  • Loading and unloading
  • Equipment operation
  • Heavy lifting
  • Storage organization

Timeline

Night Stocker

Food City
01.2024 - Current

Cashier/Chill/Grill Cook

Dairy Queen Grill & Chill
04.2022 - 01.2025

Some College (No Degree) - Psychology

Radford University

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Ahmaad PIper