Ahmad Abuhardan
San Francisco,CA
Summary
Ambitious Network Technician proud to offer maximal uptimes and optimal network performance. Approaches each repair and maintenance task with deep respect for network users and meticulous attention to technical detail. Ready to serve as first line of defense against network downtimes and business operations disruptions.
Overview
3
3
years of professional experience
Work History
Shift Technician
Marriott-Al Manara Luxury Collection
Aqaba-jordan
05.2018 - 01.2020
- Conducted work and client interactions professionally and with organized and conscientious approach to critical details in order to maximize satisfaction and promote loyalty.
- Used hand and power tools to mount components to panels by following dimensional layout drawings.
- Trained customers or other personnel to install, use or maintain robots.
- Tested assembly unit operation each day and performed troubleshooting to identify malfunctions.
- Responded to emergency system repairs and maintained regular service schedules for all job-related machines to optimize performance.
- Hung enclosures, ran conduits and pulled wires to complete electrical systems installations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
Communication and Network Technician
Communications And Information Technology Dep
Amman-Jordan
01.2017 - 04.2018
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Performed system patches, service packs, hot fixes and new security configurations.
- Troubleshot hardware and software to determine and rectify network problems.
Education
Associate of Science - Telecommunication And Computer Networks
Albalqa University
Jordan2016
Skills
- Maintenance Needs
- Technical Documentation
- Creative Solutions
- Advanced Troubleshooting
- Customer Satisfaction
- Parts Replacement
- Computer Tracking
- Customer Needs Assessments
Timeline
Shift Technician
Marriott-Al Manara Luxury Collection
05.2018 - 01.2020
Communication and Network Technician
Communications And Information Technology Dep
01.2017 - 04.2018
Associate of Science - Telecommunication And Computer Networks
Albalqa University
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