Ahmad Aldebbeh
Richardson,Texas
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
11
11
years of professional experience
Work History
Sales Account Executive
NCR
05.2019 - 11.2020
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Attended networking events to build relationships and identify sales opportunities.
- Identified and analyzed key competitors and related products.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Increased sales and customer satisfaction through personalized servicing.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Established close relationships with new small business prospects.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Provided sales forecasts within [Number]% accuracy each quarter and each year for long-term strategic planning.
- Developed and managed strong and growing pipelines of prospective small business customers.
Professional Services Technical Consultant
NCR
01.2016 - 05.2019
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Enhanced and reconstructed computer systems to increase efficiency.
- Enhanced interfaces to promote better functionality for users.
- Improved systems with addition of new features and infrastructure.
- Assessed business requirements to create focused solutions.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Associate Quality Analyst
HSBC Bank
03.2010 - 12.2015
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed and maintained quality assurance procedure documentation.
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Defined and implemented quality initiatives to reduce risk.
- Used Quality HP ALM to create presentations, flowcharts and graphs detailing data analysis results.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Recorded inspection and test results on data sheets.
Education
Bachelor of Computer Science -
Higher Technology Institute
01.2009
Skills
- Upselling strategies
- Objection handling
- Closing Techniques
- CRM proficiency
- Sales closing
- Account Management
- Relationship selling
- Pipeline Management
- Sales Planning
Age
39
Maritalstatus
Married
Workauthorization
Green Card Holder
Personal Information
Date of Birth: 11/11/1984
Hobbies and Interests
- Media
- Concerts
- Movies
- Social Media
- Calculus
Languages
English
Native or Bilingual
Timeline
Sales Account Executive
NCR
05.2019 - 11.2020
Professional Services Technical Consultant
NCR
01.2016 - 05.2019
Associate Quality Analyst
HSBC Bank
03.2010 - 12.2015
Bachelor of Computer Science -
Higher Technology Institute