Ahmad Amiri
San Diego,CA
Summary
As a self-employed jeweler, I leveraged marketing strategies and customer engagement to enhance satisfaction and sales. Skilled in crafting unique jewelry and leading teams, I significantly boosted client loyalty and revenue. My proactive approach to problem-solving and relationship building has been pivotal in my success.
Overview
26
26
years of professional experience
Work History
Gold Seller
Self Employed
10.1998 - 06.2021
- Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
- Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
- Promoted store events and special offers through engaging social media content, attracting new clientele and boosting overall visibility.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Conducted regular maintenance on tools and equipment, prolonging their lifespan and minimizing downtime due to malfunctions.
- Streamlined production processes by implementing efficient techniques that reduced lead times without sacrificing quality.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Contributed to a positive work atmosphere by maintaining open communication channels between management, colleagues, suppliers, and customers alike.
- Fabricated pieces by hand and using specialized equipment.
- Regularly collaborated with other professionals like gemstone experts or watchmakers for complex projects, ensuring a seamless and well-rounded final product.
- Resolved customer complaints promptly and professionally, preserving brand reputation and fostering loyalty among clients.
- Stayed current with industry trends by attending trade shows, educational seminars, and networking events relevant to the field of jewelry making.
- Increased sales revenue by providing personalized consultations and recommending suitable products.
- Collaborated with fellow jewelers to complete complex custom orders within tight deadlines.
Jweler
Self Employed Services
10.1995 - 06.2021
- Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
- Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
- Promoted store events and special offers through engaging social media content, attracting new clientele and boosting overall visibility.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Conducted regular maintenance on tools and equipment, prolonging their lifespan and minimizing downtime due to malfunctions.
- Streamlined production processes by implementing efficient techniques that reduced lead times without sacrificing quality.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Contributed to a positive work atmosphere by maintaining open communication channels between management, colleagues, suppliers, and customers alike.
- Fabricated pieces by hand and using specialized equipment.
- Regularly collaborated with other professionals like gemstone experts or watchmakers for complex projects, ensuring a seamless and well-rounded final product.
- Resolved customer complaints promptly and professionally, preserving brand reputation and fostering loyalty among clients.
- Stayed current with industry trends by attending trade shows, educational seminars, and networking events relevant to the field of jewelry making.
- Increased sales revenue by providing personalized consultations and recommending suitable products.
- Collaborated with fellow jewelers to complete complex custom orders within tight deadlines.
Education
High School Diploma - General Studies
Soltan
Herat, Afghanistan 03.1998
Skills
- Customer Engagement
- Marketing Strategies
- Inventory Management
- Sales Techniques
- Shipping
- Amazon FBA
- Teamwork and Collaboration
- Relationship Building
- Decision-Making
- Problem-solving abilities
- Team Collaboration
- Team Leadership
Languages
Farsi
Elementary
Timeline
Gold Seller
Self Employed
10.1998 - 06.2021
Jweler
Self Employed Services
10.1995 - 06.2021
High School Diploma - General Studies
Soltan