Ahmad Bacha

Configure and optimize enterprise-grade network infrastructure—including routers, switches, firewalls, and secure remote-access systems—ensuring high availability and reliable connectivity across distributed environments. Diagnose and resolve advanced network and server issues through proactive monitoring and remote/on-site troubleshooting, minimizing disruptions and strengthening overall performance and security. Support application deployments, user access provisioning, and system configurations while maintaining compliance with industry best practices and continuously advancing technical expertise.

Provided enterprise-grade network and systems support across hybrid infrastructures, executing disaster-recovery operations, secure data-backup workflows, and organization-wide security compliance. Diagnosed and resolved complex hardware, software, and network issues while managing antivirus platforms, email security systems, and monitoring consoles to maintain high availability and threat resilience. Designed, configured, and validated networking software, OS environments, and hardware components to ensure scalable, stable, and security-hardened IT operations.

Engineered and maintained secure LAN/WAN infrastructures, deploying Cisco-based solutions including VLANs, trunking, Inter-VLAN routing, port security, and comprehensive LAN hardening. Implemented Remote Access VPN services and integrated IP camera surveillance systems, ensuring reliable connectivity and operational stability across sites. Delivered rapid user support and maintained detailed technical documentation to sustain consistent network performance and organizational continuity.