Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Ahmad Ballout

Allen Park,MI

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Public Health Coordinator

ACCESS
03.2022 - Current
  • Coordinating outreach and education efforts to raise aware about health issues and promote healthy behavior
  • Building partnerships with community organizations, government agencies, and other stakeholders to enhance public health outcomes
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Hired, managed, developed and trained staff, established and monitored goals, and conducted performance reviews

Case Worker-Health Education/Substance Abuse

ACCESS
06.2018 - 03.2022
  • Provide advocacy and information regarding assigned program objectives to clients.
  • Conduct presentations to audiences of various sizes and demographics.
  • Document all services in compliance with the agencies quality assurance plan.
  • Report on program progress at required intervals per funding guidelines.
  • Participates in analytical analysis of the program and identification of participant characteristics.
  • Organize activities and/or fundraising events in support of program objectives.
  • Provide technical and administrative support for assigned functional area activities. May include assisting and enrolling clients in programs, services and benefits offered and referring clients in need of other services outside the scope of the area.
  • Maintain program policies and procedures per funding guidelines.
  • Attend training events, meetings and conferences as needed to fulfill funding requirements.
  • Translate and interpret information for non-English speaking clients as needed.
  • Maintain agency confidentiality and client’s privacy.
  • Operates standard office equipment and uses required software applications.

City Carrier Assistant

United States Postal Service
11.2017 - 04.2018
  • Routing or casing mail in sequence of delivery along an established route.
  • Withdrawing mail from the distribution case and preparing it so that the it can be efficiently delivered by you or another carrier.
  • Preparing and separating all classes of mail to be carried by truck to relay boxes along a delivery route.
  • Delivering mail by foot or vehicle, picking up mail from relay boxes and collecting mail from street letter boxes and accepting letters from customers for mailing
  • Delivering and collecting charges on customs, postage-due, and C.O.D. mail matters and signing for them.
  • Depositing in the post office mail on the route upon returning from the route.

Sales Representative

Amar Liquidations LLC
06.2014 - 06.2017
  • Provide customer service selling items online.
  • Receiving, sorting, inspecting, photographing and posting items online.
  • Packaging and shipping using various post services.
  • Resolving customer concerns and answering questions about merchandise.
  • Closing and opening shift at storefront location.
  • Inventorying stock on a regular basis.

Detention Officer

Maricopa County Sheriff's Office
09.2006 - 08.2013
  • Worked 40 hour weeks to include various schedules, such as 8, 10 and 12 hour morning and night shifts
  • Conducting security walks and headcounts.
  • Performing inmate cell searches, searches of inmates and visitors including strip searches of inmates.
  • Conducting continual visual surveillance of inmates, inmate movement and various areas of detention facilities.
  • Communicating with public and ensuring they abide by rules and regulations during visitation hours in a professional and courteous manner
  • Performing basic first aid procedures and cardiopulmonary resuscitation as needed.
  • Gathering information for investigations by interviewing and obtaining the statements of the victims, witnesses, suspects and confidential informants.
  • Preparing logbook entries and writing incident reports.
  • Taking inventory and inspecting security equipment.
  • Communicating over radio channels while initiating and responding to radio communications.
  • Managing interpersonal conflicts to maintain order.
  • Managing the position of court desk, which entails the processing of transferring inmates in and out of the facility

Skills

  • Trilingual in English, French and Arabic (written and verbal)
  • CPR and Child CPR Certified
  • Ability to maintain composure in high risk and emergency situation
  • Multicultural Sensitivity
  • Officer of the Quarter Award
  • Elected to be Facility Representative to the Organizational Bureau

Certification

Community Health Worker (2024) via Wayne State University

Narcan Training (2018)

American Heart Association First Aid CPR AED (2022)

Marijuana Field Testing 10/05/2010

ACGIS Network Terminal Operator Level B (2014)

The Border in Crisis: Crime and Cartel Training (04/03/2009)



References


ACCESS-ASAP CoalitionPhone: (313) 729-0157

Sgt. Joyce Miller

Maricopa County Sheriff's Office

Phone: (623) 340-0894

(former supervisor)

Mona Abdallah-Hijazi

Deputy Sergeant Chris Kuhlman

Ingham County Sheriff's Office

Phone: (517) 490-0162


Timeline

Public Health Coordinator

ACCESS
03.2022 - Current

Case Worker-Health Education/Substance Abuse

ACCESS
06.2018 - 03.2022

City Carrier Assistant

United States Postal Service
11.2017 - 04.2018

Sales Representative

Amar Liquidations LLC
06.2014 - 06.2017

Detention Officer

Maricopa County Sheriff's Office
09.2006 - 08.2013

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Ahmad Ballout