Ahmad Halawi
Summary
Innovative and experienced individual with expertise in project management and creative problem-solving. Skilled in sports and operations management, and innovative solution development. Committed to creating engaging and meaningful content and products for consumers.
Overview
6
6
years of professional experience
Work History
SENIOR SPORTS DIRECTOR
YMCA OF GREATER CHARLOTTE
01.2021 - Current
- Oversee all sports programming and sports operations
- R.O.S.E Award Recipient
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Implemented strategies to create new revenue streams and cut operational costs.
- Recruit and lead team of 8 direct full time and 43 part time team members
- Developed sports staff training program for YMCA of Greater Charlotte
- Worked collaboratively with senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
- Drew from market data to assess product health and drive success.
- Created and cultivated partnerships with community partners such as Charlotte FC and Charlotte Hornets
- Developed and executed coach appreciation events for 300 coaches each season
- Accountable for key client communication and engagement including satisfaction surveys, weekly newsletters, distributing coaching and volunteer materials
- Escalation point for customer service issues
- Accountable for planning yearly budget and financial expectations
Commissioner
Carolina Champions League - W2 Sports
01.2018 - 01.2021
- Designed overall event structure/scheduling for game days and league events (20 large scale tournaments per year)
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Created and oversaw Internship program for the Carolina Champions League
- Cultivated strong corporate image and identity with clear branding.
- Grew client base by 385% in two years
- Collaborated with executives to develop and execute strategic business plans.
- Obtained league partnerships from national brands (Gatorade, Academy Sports)
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Negotiated contracts, pricing structures and delivery schedules.
Operations Director
Hyper Elite Training Center - W2 Sports
01.2018 - 01.2021
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed and implemented strategies to maximize customer satisfaction.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed company's goals and standards to support vision.
- Created effective sales promotions and marketing strategies to deliver 450k in sales.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Board Member
FF Steven Coakley Foundation Board
01.2017 - Current
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
- Provided guidance and leadership on strategic planning initiatives and organizational development.
- Presided over board meetings and conducted board business to address organizational objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
Sports and Recreation Management -
FLORIDA INTERNATIONAL UNIVERSITY
2018
Post Crisis Leadership Certificate Program -
USF COLLEGE OF BUSINESS
2020
Skills
- Event Management
- Relationship development
- Project organization
- Fundraising
- Administrative Support
- Critical Thinking
- Manage Personnel
- New Program Development
- Quality Standards
- Content Strategy
- Microsoft Office Expertise
- Teamwork and Collaboration
- Launch New Products
- Operational Efficiency
Timeline
SENIOR SPORTS DIRECTOR
YMCA OF GREATER CHARLOTTE
01.2021 - Current
Commissioner
Carolina Champions League - W2 Sports
01.2018 - 01.2021
Operations Director
Hyper Elite Training Center - W2 Sports
01.2018 - 01.2021
Board Member
FF Steven Coakley Foundation Board
01.2017 - Current
Sports and Recreation Management -
FLORIDA INTERNATIONAL UNIVERSITY
Post Crisis Leadership Certificate Program -
USF COLLEGE OF BUSINESS