Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Ahmad Henderson

Savannah,GA

Summary

Dynamic and solutions-focused SharePoint Developer with over 10 of experience in designing, developing, and maintaining SharePoint solutions to drive enterprise collaboration and business processes. Proficient in creating custom web parts, workflows, and site templates, leveraging a mix of out-of-the-box functionality and custom code. Adept at integrating SharePoint with other Microsoft technologies and third-party applications. Demonstrated expertise in harnessing SharePoint's capabilities to solve complex business challenges, increase operational efficiency, and enhance user experience. Strong collaborator, often working with cross-functional teams to translate business requirements into actionable SharePoint solutions. Committed to continuous learning and staying updated with the latest SharePoint trends and best practices.

Overview

16
16
years of professional experience
1
1
Certification

Work History

SharePoint/ Power Platform Developer

Halvik
03.2021 - Current
  • Pioneered the design and deployment of 20+ canvas and model-driven apps, streamlining operations and reducing process completion times by 35%.
  • Crafted dynamic Power BI reports and dashboards, driving data-driven decisions
  • Provided architectural guidance on leveraging the Power Platform for optimal business solutions, leading to a more cohesive and efficient technology ecosystem.
  • Performed SharePoint Site Collection Administration to include managing permissions – restrict and revoke access as required
  • Created, leveraged, and managed content types, site columns, lookups and templates for re-use in sites
  • Strong working knowledge of XML, JavaScript, REST, jQuery, and/or AJAX, XSLT,HTML,CSS
  • Strong working knowledge of different Frameworks like SPFx, NodeJS

Microsoft 365 Systems Administrator

Enhanced Veteran Solutions, Scott Airforce
01.2020 - 02.2021
  • Orchestrated the deployment and management of 50+ virtual machines and services within Azure, ensuring 99.9% uptime and optimal performance.
  • Administered Azure Active Directory, managing over 1,000 user identities and ensuring secure and streamlined access to necessary resources.
  • Led the deployment of Microsoft 365 services including Teams, SharePoint Online, and Exchange Online, enhancing company-wide collaboration.
  • Automated repetitive administrative tasks using PowerShell, reducing manual overhead.

SharePoint Administrator

United States Army
06.2018 - 01.2019
  • Migrated various SharePoint sites from the legacy farm, updated all SharePoint Master Pages and Page Layouts to accommodate SharePoint 2013 needs and look and feel
  • Seamlessly integrated InfoPath forms with SharePoint lists and libraries, enabling dynamic data retrieval and submission for over 2,000 users.
  • Extensive experience in SharePoint Designer 2013.Designing solutions without code including customizing SharePoint web pages, lists and libraries, fetch data from a variety of data sources to present on SharePoint page by using web parts, and create business automation processes in SharePoint
  • Spearheaded the design, development, and deployment of 30+ interactive Power BI dashboards, integrating data from multiple sources, resulting in a 40% improvement in business decision-making efficiency and insights.

Knowledge Manager

United States Army
01.2017 - 01.2018
  • Spearheaded the design and rollout of a company-wide SharePoint intranet portal, enhancing knowledge management and boosting internal collaboration by 65%.
  • Led the migration of 50,000+ documents from legacy systems to SharePoint, ensuring data integrity and streamlining access for 2,000+ employees.
  • Developed and conducted 20+ SharePoint training sessions, empowering employees to utilize the platform efficiently, resulting in a 30% decrease in helpdesk queries.
  • Designed and implemented 15+ custom SharePoint workflows to automate business processes, reducing manual tasks and saving over 400 hours annually.

SharePoint Administrator/Web Developer

United States Army
08.2015 - 08.2017
  • Designed and deployed custom SharePoint web parts using HTML, JavaScript, and CSS, enhancing user interactivity and improving overall site functionality.
  • Led the rebranding of the SharePoint intranet, employing advanced CSS techniques for a unified and modern look and feel, which resulted in a 20% boost in user satisfaction.
  • Oversaw daily operations of SharePoint Server and SharePoint Online, ensuring a seamless user experience for over 3,000 end-users.
  • Streamlined role-based access controls, enhancing data security while facilitating seamless collaboration among cross-functional teams.


Helpdesk Technician

United States Army
01.2008 - 01.2014
  • Created and transitioned Active Directory accounts/mailboxes and network printers in tactical and garrison environments
  • Managed lifecycle replacements for 300 PCs valued at $250,000 on three classification levels
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions
  • Provided Tier 2 IT support to non-technical internal users through desk side support services
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base
  • Configured hardware, devices and software to set up work stations for employees
  • Removed malware, ransomware and other threats from laptops and desktop systems
  • Collaborated with vendors to locate replacement components and resolve advanced problems
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Education

Bachelor of Science - Information Technology

Argosy University
Orange, CA

Skills

  • System upgrades
  • Program installations
  • Hardware knowledge
  • Technical Analysis
  • Servers expertise
  • Flexible & Adaptable
  • Interpersonal Communication
  • Microsoft 365
  • PowerShell
  • SharePoint Online
  • SharePoint Power User
  • Workflow
  • PowerApps
  • Power Automate

Certification

CCNA - Cisco Certified Network Associate CompTIA Security+ MCSE - Microsoft Certified Systems Engineer Microsoft 365 Certified: Modern Desktop Administrator Associate

Additional Information

  • Additional Information , Active Secret Security Clearance, Authorized to work in the US for any employer

Timeline

SharePoint/ Power Platform Developer

Halvik
03.2021 - Current

Microsoft 365 Systems Administrator

Enhanced Veteran Solutions, Scott Airforce
01.2020 - 02.2021

SharePoint Administrator

United States Army
06.2018 - 01.2019

Knowledge Manager

United States Army
01.2017 - 01.2018

SharePoint Administrator/Web Developer

United States Army
08.2015 - 08.2017

Helpdesk Technician

United States Army
01.2008 - 01.2014

Bachelor of Science - Information Technology

Argosy University
Ahmad Henderson