Ahmad Hleihel
Romeville,IL
Summary
Experienced Automotive Sales and Finance Professional
Highly accomplished and results-oriented professional with a proven track record as a top-performing car salesman and adept sales/finance manager. Successfully generated revenue in the thousands for previous companies through strategic sales initiatives. Proficient in managing sales floors, leading and inspiring teams of salespersons and managers. Known for guiding both staff and customers towards optimal automotive solutions. Skilled in negotiating and structuring deals, both online and in person, with a strong ability to collaborate with bank representatives. Exceptional communication skills coupled with a talent for building rapport with customers, ensuring satisfaction and fostering long-term relationships. If you seek a dynamic individual with a stellar sales and finance background, I am ready to contribute to the success of your team.
Overview
3
3
years of professional experience
Work History
Sales and Finance Manager
Zeigler Automotive Group
Downers Grove, IL
03.2022 - Current
- Strategized on fund procurement through banks and other financial institutions.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Promoted finance products to customers and sales force to increase penetration.
- Prepared financial documents such as budgets, forecasts and reports.
- Implemented a system of internal controls that improved compliance with GAAP regulations.
- Analyzed competitors and market trends to facilitate business growth.
- Developed invoicing systems and internal controls to boost billing efficiencies.
- Advised executive leadership on capital allocation decisions based on market conditions.
- Conducted risk management assessments and created strategies to minimize potential risks.
- Developed and managed financial plans for a variety of investments.
- Answered incoming telephone calls to provide store, products and services information.
- Analyzed customer feedback data to recommend improvements in service quality.
- Greeted customers to determine wants or needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Attended weekly team meetings to review performance goals and objectives.
- Ticketed, arranged and displayed merchandise to promote sales.
- Educated customers about sales processes, warranty requirements and service standards.
- Managed sales negotiations and financing options.
- Prospected for new business using databases and other strategies to generate sales.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Negotiated contracts with vendors in order to obtain competitive pricing structures.
- Identified opportunities for cost savings through process improvements and automation initiatives.
- Used change methodologies to increase sales and led projects for increased productivity.
- Analyzed business and sales targets using critical problem-solving skills.
- Coached, developed and motivated team to achieve revenue goals.
- Identified needs of customers promptly and efficiently.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Created financial management mechanisms to minimize financial risk to business.
- Calculated and prepared checks for utilities, taxes and other payments.
Produce Supervisor
Walmart
Romeoville, IL
01.2021 - 11.2022
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Assisted customers with product selection, inquiries and complaints in a courteous manner.
- Conducted performance evaluations and recommended pay increases within department's budget.
- Directed and supervised staff performance.
- Established guidelines for proper storage and rotation of products in accordance with company policy.
- Provided feedback on customer service standards to employees as needed.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Conducted daily inspections of the produce section to identify any issues or discrepancies.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
- Replenished, rotated and culled displays several times daily.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Ensured compliance with food safety regulations and quality standards.
- Researched out-of-stock items to find additional inventory in other store locations.
- Coordinated restocking activities to maintain optimal product availability.
Packing, Shipping, and Receiving Assembler
Amazon
Crest Hill, IL
11.2021 - 12.2022
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Reported any damaged or defective items to supervisor immediately upon discovery.
- Traced missing material and shipments through vendor and customer communications.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Processed customer returns quickly and efficiently.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Assisted in unloading large trucks when needed.
- Prepared outgoing shipments by selecting appropriate packaging materials based on size, weight, fragility and destination of package.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
- Unloaded trucks using pallet jacks, dollies and hand carts.
- Restocked packaging items and tracked boxes, tape and fill materials from inventory.
- Identified order discrepancies and damaged items and notified supervisor.
Education
High School Diploma -
Plainfield East Highschool
Plainfield, WI05-2021
Skills
- Strategic Planning
- Operations Management
- Account Management
- Contract Management
- Price Structuring
- Closing Techniques
- Time Management
- Customer Service
- Decision-Making
- Exceptional negotiation and persuasion skills
- Strong understanding of automotive products and features
- Customer relationship management
- Results-oriented with a focus on exceeding sales targets
- Excellent communication and interpersonal skills
- Upselling and cross-selling expertise
- Knowledgeable about financing and insurance options
Languages
English
Professional
Arabic
Limited
Timeline
Sales and Finance Manager
Zeigler Automotive Group
03.2022 - Current
Packing, Shipping, and Receiving Assembler
Amazon
11.2021 - 12.2022
Produce Supervisor
Walmart
01.2021 - 11.2022
High School Diploma -
Plainfield East Highschool
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