Ahmad Jones

• Trimmed greenery, shrubs, and hedges to maintain uniform appearance
• Removed and disposed of plant debris from work sites to keep areas safe and well-organized
• Removed weeds, hazards, and debris from common pathways to improve usability
• Planted bulbs, trees, bushes, and flowers for residential and commercial clients
• Maintained routine landscaping schedules to boost lawn health
• Created and maintained detailed records of landscaping projects for future reference
• Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.

• Maintained presentable customer areas with diligent cleaning and proactive recovery management
• Worked closely with shift manager to solve problems and handle customer concerns
• Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Positively engaged with customers and maintained professional appearance as company representative.
• Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
• Followed safety precautions to avoid personal injury and provide a safe work environment.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.

• Set and enforced performance and service standards to maintain a consistent, high-quality environment devoted to customer satisfaction.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
• Provide continuous evaluation and feedback to server employees.
• Taught servers to memorize menu ingredients and provide information on preparation methods.
• Conducted monthly meetings with servers to review procedures and improve service.
• Utilized effective communication techniques to support server learning and comprehension.
• Monitored new server performance and offered continuous support throughout the training period.
• Trained and mentored [Number] new personnel hired to fulfill various roles.
  Analyzed and evaluated training effectiveness and program outcomes.
  Provided coaching and mentoring to employees.

Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Bussed and reset tables to keep dining room and work areas clean.

• Kept register accurate through correct billing, payment processing, and cash management practices.
• Explained menu items and suggested appropriate options for food allergy concerns..
• Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
• Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
• Monitored and adjusted pricing, discounts, and promotions to maximize profitability.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  Verified prepared food met standards for quality and quantity before serving to customers.
• Implemented effective inventory control systems to reduce food spoilage and waste.