Ahmad Kanaan
Dearborn,MI
Summary
Dynamic Floor Manager at Eastborn Market, excelling in employee management and customer relations. Enhanced customer satisfaction through effective team building and inventory management, leading to improved operational efficiency. Skilled in POS systems and adept at training staff to optimize product presentation and service quality.
Overview
7
7
years of professional experience
Work History
Floor Manager
Eastborn Market
06.2021 - Current
- Supervised daily operations to ensure optimal customer service and product availability.
- Trained and mentored staff on best practices for inventory management and merchandising.
- Managed team of 8 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw supply restocking, area cleaning, and product organization.
Sales Advisor
Best Buy
12.2021 - 08.2024
- Assisted customers with product selection, ensuring a positive shopping experience.
- Provided accurate information on promotions and store policies to enhance customer satisfaction.
- Maintained knowledge of current sales and inventory levels to support effective selling strategies.
- Collaborated with team members to achieve daily sales goals through effective communication.
- Processed transactions efficiently, ensuring accuracy in cash handling and payment processing.
Stocker/Cashier
Super Greenland Market
06.2018 - 04.2021
- Organized and replenished stock to maintain optimal inventory levels.
- Assisted in inventory management through accurate product labeling and placement.
- Collaborated with team members to streamline stocking processes for efficiency.
- Monitored stock levels and reported discrepancies to ensure accuracy.
Seasonal Stocking/Remodeling Team Member
Target
03.2020 - 01.2021
- Assisted team in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Collaborated with colleagues to maintain cleanliness and organization in work areas.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Engaged in customer service activities, responding to inquiries and providing product information.
Education
Bachelor of Business - Business
University of Michigan, Dearborn
Dearborn, MI05-2026
Skills
- Employee management
- Customer relations
- Policy enforcement
- POS systems
- Team building
- Inventory management
- Product presentation
Languages
Arabic
Full Professional
Timeline
Sales Advisor
Best Buy
12.2021 - 08.2024
Floor Manager
Eastborn Market
06.2021 - Current
Seasonal Stocking/Remodeling Team Member
Target
03.2020 - 01.2021
Stocker/Cashier
Super Greenland Market
06.2018 - 04.2021
Bachelor of Business - Business
University of Michigan, Dearborn
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