Ahmad Meimeh
Istanbul ,Turkey
Summary
I have dedicated over 20 years to appliance repairs. I gained tremendous experience in this field, allowing me to excel as a General Manager in my workplace. During my free time, I had the opportunity to work as a kitchen lead at a fast-paced local restaurant, handling kitchen operations, sandwich preparation, and food prep overall. After moving to Turkey, I decided to work at a Tailor Shop for a short period, assisting in garment alterations & customer fittings. My journey has provided me with skills such as customer service & operational excellence, which will prepare and guide in future roles.
Overview
22
22
years of professional experience
Work History
General Manager
Technician Service
07.2015 - Current
- Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center
- Oversaw daily operations of appliance repairs, including scheduling, service delivery, & customer relations
- Overseeing large projects and interpreting performance reports
- Developing key performance goals & managing the performance of staff
- Scheduling & dispatch of service technicians to customer locations
Assistant Manager
StarMix & Al Masri
09.2007 - 10.2014
StarMix 2007-2010
- Directed HVAC repair services, ensuring high-quality repairs and customer satisfaction
- Diagnosing defects, taking devices apart, assembling them back, replacing parts
- Installing new hardware and complex products while ensuring they work correctly and safely.
Al Masri 2010-2014
- Continued to manage repair department operations while overseeing a team of technicians.
- Scheduled & prioritized repair jobs to ensure efficient workflow
- Trained all entry-level technicians to enhance team skills and efficiency.
Appliance Repair Technician
Al Anwar
09.2002 - 10.2007
2002-2004 Repair technician
- Proficient in diagnosing & repairing electronic and mechanical equipment
- Skilled in using various tools & equipment for repairs
- Strong understanding of wiring & technical manuals
- Attention to detail & commitment to quality workmanship
- Ability to troubleshoot & resolve issues efficiently
2004-2007 Assistant Manager
- Managed daily operations of the repair department, overseeing a team of technicians & store.
- Provided guidance & training to a team of technicians on repair techniques & procedures
- Assisted in inventory management, repair parts, & supplies
- Traveled to Jordan to deliver refrigerators, vacuums, freezers, ovens, etc, and assisted in setting them up
- Helped customers with concerns to make sure they were satisfied with their services.
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Drivers License
- Customer Service
- Machine Maintenance
- Repair in Dishwasher, Freezer, Refrigerator, Vacuum, Dryer, Laundromat, Ovens, Microwaves, etc
Timeline
General Manager
Technician Service
07.2015 - Current
Assistant Manager
StarMix & Al Masri
09.2007 - 10.2014
Appliance Repair Technician
Al Anwar
09.2002 - 10.2007