Proactive and dependable leader offering 1.5 years of experience in transportation management and over 10 years of parts experience.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Transportation Supervisor
UNFI, United Natural Foods
04.2023 - Current
Supervised a team of over 180 drivers at an extensive distribution operation specializing in deliveries to WholeFoods Market/Amazon locations throughout Southern California, Arizona, Utah, and Nevada.
Maintained integrity of our labor agreements while ensuring federal/state DOT(Department of Transportation) compliance.
Communicated with our centralized routing team to complete our operational daily schedule, then published it to our warehouse management team so selectors/loaders can prepare to tackle a new day.
Scheduled/dispatched route drivers, coordinated yard hostlers to complete pending yard moves, and directed utility drivers.
Reviewed driver documentation - driver logs and vehicle inspection reports.
Completed accident/incident reports and ensured all safety protocol was followed thoroughly.
Communicated with customer receiving teams regarding updated delivery times, site restrictions, damaged/returned product, and unsafe driver practices/behaviors.
Expressed empathy to drivers who were unsatisfied with company practices.
Fleet management - scheduled repair and preventive maintenance of tractors/trailers.
Improved transportation efficiency by optimizing routes and implementing time-saving strategies.
Inside Sales Representative
M&D Distributors
05.2021 - 12.2022
Acquired hand-on experience of Diesel Engines and Components at M&D Distributors, a growing diesel parts distributor with 33 locations across the US.
Consistently surpassed sales quotas and provided excellent customer service, while conducting research on various engine serial numbers and part numbers.
Collaborated with mechanics/technicians to rebuild fuel pumps, turbochargers, and fuel injectors.
Shipped and received parts going out for warranty claims, rebuilds, or resurfacing.
Assisted customers in loading/unloading of heavy engine components.
Developed ability to multitask in stressful situations, answering high volume of calls and helping customers at parts counter simultaneously.
Boosted lead conversion rates by identifying opportunities for upselling and cross-selling.
Parts Research Analyst
Briggs Industrial Solutions
01.2020 - 04.2021
Gained in-depth knowledge on industrial equipment from makes such as Yale, Hyster, Caterpillar, Clark, Toyota, Komatsu, and Crown.
Analyzed blueprints and navigated several online portals to distinguish vehicle specifications and verify current pricing.
Provided quotes to customers/service technicians at all 32 Briggs Equipment locations across the southeast.
Maintained inventory database and updated pricing to match company price model.
Attended weekly meeting with our corporate team and CEO Dan Lister, to discuss new initiatives for the company.
Adjusted to hybrid work during the COVID-19 pandemic in 2020.
Assistant Manager
Tokyo Auto Recycling
05.2014 - 11.2019
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Created and maintained safe and secure work environments for employees.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.