Summary
Overview
Work History
Education
Skills
Activities
Languages
Certification
Timeline
Generic
Ahmad Msawer

Ahmad Msawer

Learning And Development Officer
Erbil

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking data transcriber with exceptional focus and fast typing skills. Highly regarded for creativity and quick problem-solving abilities. Excel at multitasking and thrive under pressure. Successfully managed over 300 vendors and processed 8000 items per day throughout my career. Proven track record of improving work processes, reducing costs, and effectively handling large-scale projects.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

Learning and Development Officer

Mselect
09.2024 - Current
  • Standardized evaluation criteria across all courses allowing for consistent measurement of participant feedback for ongoing improvement efforts.
  • Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
  • Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
  • Aligned training programs with organizational goals, ensuring that learning initiatives directly supported overarching business objectives.

Language Translator

Paky Eye Centre
2 2024 - 09.2024
  • Medical translator from English to Arabic and Kurdish, and vice versa, between the ophthalmologist and the patients.
  • Leveraged cultural knowledge when translating content in order to preserve intended meaning while maintaining cultural sensitivity.
  • Delivered simultaneous interpretation services during doctors' consultations, fostering smooth communication between speakers and attendees.

Warehouse Supervisor/Data Entry Officer/ Accountant

DSH Holdings
01.2023 - 02.2024
  • Keeping up with warehouse maintenance and coordinating the team to ensure the best service and arrangements.
  • Managing and sorting warehouse vendors' accounts and payments, arrangement of original invoices.
  • Entering bills into the system with attention to inventory and stock, with attention to the price in the market.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Used warehouse management software to reconcile daily inventory.
  • Operated warehouse material handling equipment correctly to move loads.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.

Purchase Officer/Data Entry Officer/Accountant/Sales Representative/Cost Control

Alam Pharmacy (Sazan Drugstore/S.A.S.K Company)
08.2019 - 01.2023
  • Organizing invoices and matching them with inputted data into the system.
  • Making purchase deals with vendors and following up with their accounts with over 300 vendors and 8,000 items.
  • Managed large data projects, including workflow, scheduling, data entry and accuracy verification
  • Check and restock storage items and fix items data
  • Managing and sorting pharmacy vendors accounts and payments.
  • Negotiated pricing structures, delivery schedules and other contract parameters.
  • Maintained strong supplier relationships, ensuring product quality and timely deliveries.
  • Achieved cost savings by negotiating favorable contracts with suppliers.
  • Managed vendor and supplier selection process based on price, quality and reliability.

Education

Bachelor of Arts - English Department Arts And Letters

Cihan University
Erbil, Kurdistan
04.2018 - 04.2022

Photojournalism Training Course - undefined

UN Habitat
Erbil, Kurdistan
01.2019 - 04.2020

High School - undefined

Rawa Private School
Erbil, Kurdistan
01.2017 - 04.2018

Skills

Technical IT Skills

Microsoft Office Software with knowledge of Microsoft Dynamic NAV and QuickBooks

Background in Photojournalism and Photography

Background in Customer Service and problem solving

Experience in managing budgets and handling financial documents

Background in medicine and Ophthalmology

Multitasking Abilities

Work Coordination

Effective Communication

Organizational Skills

Strategic Planning

Sales Techniques

Activities

  • Freelance Photographer, Experience with several photography items and accessories. Used several types of cameras, managing social media accounts and updating with newest photoshoots.
  • UX/Ui Certificate for completion training by Re: Coded.
  • Speaking English, Arabic, Kurdish Fluently writing and speaking.

Languages

Kurdish
Native language
English
Advanced
C1
Arabic
Proficient
C2

Certification

Photojournalism Training by UNDP

Timeline

Learning and Development Officer

Mselect
09.2024 - Current

Customer Service Professional by Zendesk and Linkedin

09-2024

Introduction to UX/UI by Re:coded

05-2023

Warehouse Supervisor/Data Entry Officer/ Accountant

DSH Holdings
01.2023 - 02.2024

Photojournalism Training by UNDP

08-2020

Purchase Officer/Data Entry Officer/Accountant/Sales Representative/Cost Control

Alam Pharmacy (Sazan Drugstore/S.A.S.K Company)
08.2019 - 01.2023

Photojournalism Training Course - undefined

UN Habitat
01.2019 - 04.2020

Bachelor of Arts - English Department Arts And Letters

Cihan University
04.2018 - 04.2022

High School - undefined

Rawa Private School
01.2017 - 04.2018

Language Translator

Paky Eye Centre
2 2024 - 09.2024
Ahmad MsawerLearning And Development Officer