Ahmad Rahal
Sumter,SC
Summary
Customer-focused professional with a strong foundation in retail management and aviation instruction. Effective in training and mentoring teams, optimizing operational efficiency, and building trustful relationships with customers and students. Bilingual communication enhances the ability to engage diverse audiences in high-pressure environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Volunteer ground instructor
ATP Flight School
Lawrenceville, USA
12.2025 - 03.2026
- Conducted structured ground school training for aspiring pilots, fostering understanding of core aviation concepts.
- Provided structured ground instruction to student pilots following Part 61 training standards, covering aerodynamics, weather, navigation, regulations, and aircraft systems.
- Delivered individualized lesson plans tailored to student progress, ensuring mastery of critical FAA knowledge areas.
- Assisted students in preparing for FAA knowledge tests and practical examinations, enhancing performance and readiness.
- Emphasized aeronautical decision-making, risk management, and regulatory compliance throughout all instructional activities.
- Utilized flight simulation devices to simulate real-world scenarios involving navigation, radio communication, and emergency procedures.
- Simplified complex aviation concepts to accommodate diverse learning styles, enhancing student comprehension and engagement.
- Maintained a professional training environment that promoted safety, accuracy, and procedural consistency.
Front of House Team Member
Chick-fil-A
Sumter, USA
04.2024 - 07.2024
- Delivered exceptional service while interacting directly with guests, ensuring a positive and welcoming dining experience.
- Accurately processed high-volume orders under pressure, maintaining speed and accuracy in a fast-paced environment.
- Addressed customer inquiries, special requests, and conflict resolution, ensuring satisfaction and loyalty.
- Collaborated with kitchen staff and team members to enhance operations, directly impacting wait times.
- Maintained store cleanliness, presentation, and adherence to health and safety standards, contributing to a positive guest experience.
- Recognized by management for teamwork, reliability, and consistently meeting customer service benchmarks.
Assistant Manager
GNC
Sumter, USA
09.2022 - 02.2024
- Managed daily store operations, including cash handling, staff scheduling, and opening/closing procedures.
- Achieved monthly sales targets consistently, earning recognition from district leadership.
- Executed targeted upselling, loyalty program enrollment, and promotional campaigns, driving increased sales.
- Resolved customer complaints swiftly, contributing to consistently high satisfaction scores.
- Delivered personalized nutritional guidance and product recommendations to build customer trust.
- Trained and mentored new employees on company policies, operational procedures, and sales techniques, enhancing team readiness.
- Conducted inventory audits and tracked stock levels to optimize product availability.
Sales Associate
TJ Maxx (TJX Companies)
Sumter, USA
08.2021 - 05.2022
- Delivered top-tier customer service by assisting shoppers with product selection, sizing, and styling.
- Upsold complementary products to maximize sales revenue and improve customer experience.
- Processed transactions, returns, and exchanges while maintaining balanced registers to enhance customer satisfaction.
- Organized merchandise displays and stockroom inventory to elevate store presentation and streamline shopping experience.
- Restocked shelves consistently and maintained visual appeal to support promotional campaigns and attract customer interest.
- Assisted with store opening/closing procedures and collaborated with team members to meet sales goals.
Education
Associate of Science -
Central Carolina Technical College
506 N Guignard Dr, Sumter, SC 2915005-2024
CFI, CFII, MEI - Instructional Techniques & Student Mentorship, Lesson Planning & Structured Training Delivery, FAA Regulations & Compliance (Part 61 Knowledge)
ATP Flight School
Some College (No Degree) - Neuroscience
University of South Carolina
Columbia, SCSkills
- Flight instruction
- Simulation training
- Aviation safety awareness
- Multi-engine aircraft operation
- Crew resource management principles
- Training program development
- Attention to detail
- Multitasking and time management
- Bilingual communication
- Verbal and written communication
- Team leadership and staff training
- Complex problem-solving and analytical thinking
- Adaptability
Certification
- Certified Flight instructor
- Certified Multi engine instructor
- Certified flight instrument instructor
- CPR and First Aid Certified
- DC SFRA certification
Additional Information
I trained my PPL, instrument rating, and COM single at KRDU NC. I trained with ATP flight school. Then at KLZU for my training where I completed the following; CFI, COM multi, MEI, CFII. I have experience in towered and nontowered fields, I have flown within, in and out of the DC SFRA multiple times when I was training my CRM with ATP.
Languages
- Arabic, Native Level
- English, Native Level