Ahmadjah Compton
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Restaurant Team Member
Frog Hallow Hospitality Group
03.2023 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cook
Topgolf
10.2022 - 01.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Restaurant Team Member
Panera Bread
11.2021 - 06.2022
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cultivated warm relationships with regular customers.
Intake Specialist
Direct interactions
02.2021 - 02.2022
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
Host
Cabo Fish Taco
06.2020 - 02.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Shipping Associate
Premium vision
01.2020 - 12.2020
- Packed and labeled boxes with maximum efficiency.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Assisted staff in shipping processes such as proper handling and storage.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Warehouse Associate
Amazon Fulfillment Associates
11.2019 - 01.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Brand Associate/ Pricing Specialist
Old Navy
04.2019 - 11.2019
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Drove sales and service using suggestive selling techniques and observing non-verbal cues.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Executed signage and markdown processes to meet productivity and pricing standards.
Host
Chili's
12.2018 - 07.2019
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Garden Associate
Home Depot
01.2018 - 12.2018
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Assisted with plant sales and community garden initiatives to promote business and educate public about gardening.
Cashier/ Beauty Advisor
Ulta Beauty
12.2017 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Cashier/Pricing Specialist
Harris Teeter
08.2015 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Restaurant Team Member
Picante Mexican Grill
03.2015 - 08.2015
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Sales Associate/Cashier
Toys R Us
11.2013 - 08.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor's - Business Administration
Strayer University
Charlotte, NC03.2024
Associates - Geology
Central Piedmont Community College
Charlotte, NC01.2018
High school diploma -
South Mecklenburg High School
Charlotte, NC06.2013
Skills
- Skilled in Microsoft Word, Excel, and PowerPoint
- Cash Handling
- Data Entry
- Issue Resolution
- Written Communication
- Active Listening
- Organizational Skills
- Time Management
- Multitasking
- Effective Communication
- Customer Service
Organizations
- Sierra Club - 2017 to present
- Mentor Collective - 2020 to 2022
Personal Information
Title: Customer Service
Awards
Deans List - 04/01/21 Honor Roll - 10/01/20 Honor Roll - 03/01/22 Honor Roll - 07/01/22 Honor Roll - 09/01/22
Timeline
Restaurant Team Member
Frog Hallow Hospitality Group
03.2023 - Current
Cook
Topgolf
10.2022 - 01.2023
Restaurant Team Member
Panera Bread
11.2021 - 06.2022
Intake Specialist
Direct interactions
02.2021 - 02.2022
Host
Cabo Fish Taco
06.2020 - 02.2021
Shipping Associate
Premium vision
01.2020 - 12.2020
Warehouse Associate
Amazon Fulfillment Associates
11.2019 - 01.2020
Brand Associate/ Pricing Specialist
Old Navy
04.2019 - 11.2019
Host
Chili's
12.2018 - 07.2019
Garden Associate
Home Depot
01.2018 - 12.2018
Cashier/ Beauty Advisor
Ulta Beauty
12.2017 - 05.2018
Cashier/Pricing Specialist
Harris Teeter
08.2015 - 05.2017
Restaurant Team Member
Picante Mexican Grill
03.2015 - 08.2015
Sales Associate/Cashier
Toys R Us
11.2013 - 08.2014
Bachelor's - Business Administration
Strayer University
Associates - Geology
Central Piedmont Community College
High school diploma -
South Mecklenburg High School
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