Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ahmani Rufai

Peoria, IL ,IL

Summary

Dynamic and dedicated professional with extensive experience in customer service at Chipotle Mexican Grill as well as Club Car Wash. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and maintaining sanitary conditions, demonstrating strong teamwork and problem-solving abilities. Committed to delivering exceptional service in fast-paced environments. Ability to problem solve with unsatisfied customers without conflict.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member and Cashier

Chipotle Mexican Grill
2023.12 - 2024.11

Being a crew member/cashier at chipotle came with A lot of duties. Things like cashing people out, making sure the customers are satisfied with their food, and making sure our dining area was clean and presentable for customers to enjoy their meal inside our lobby. As a cashier I also worked closing shifts to where I completed various cleaning tasks. Most of those closing tasks, included: keeping sanitary conditions by wiping all the tables down with hot sanitized water, wiping down the drink station, taking apart the lemonade machine and cleaning it, cleaning the restrooms, restocking tissue and changing out garbages throughout the store, sweeping that is followed by mopping and shutting down the register.

Sales Consultant and Prep Attendant

Club Car Wash
2023.12 - 2024.07

I got hired onto the sales consultant position and when it got slow or no sales to pitch, I would help in the tunnel where the vehicles get prepped to go into the wash.

Crew Member

McDonald’s
2021.06 - 2022.08

As a crew member at McDonald’s, Our job consists of Taking orders, great customer service skills, as well as preparing to bag food. We also had cleaning duties that were to be done; cleaning the machines and wiping down/ keeping sanitary surfaces.

Education

No Degree - Medical Technology

Roosevelt University
Chicago, IL

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Safe food handling
  • Integrity and honesty
  • Basic math
  • Food preparation
  • Store opening and closing
  • Valid Driver's license
  • Creativity and innovation
  • Telephone etiquette
  • Cleaning and organization
  • Point-of-sale system
  • Willingness to learn
  • Salesmanship
  • Drive-thru operations

Certification

Food service handling

Timeline

Crew Member and Cashier

Chipotle Mexican Grill
2023.12 - 2024.11

Sales Consultant and Prep Attendant

Club Car Wash
2023.12 - 2024.07

Crew Member

McDonald’s
2021.06 - 2022.08

No Degree - Medical Technology

Roosevelt University
Ahmani Rufai