Summary
Overview
Work History
Education
Skills
Certification
Languages
BusinessAnalyst

AHMED ABUSULTAN

Tampa,FL

Summary

Healthcare professional with 4 years of experience as a physician and resident doctor overseas and as a Medical Assistant for 4 years in the US with excellent administration, communications, and patient care skills. Talented ready to optimize patient outcomes through comprehensive oversight of in-office and follow-up care. Tracks and maintains organizational excellence from initial charting through final discharge. Adept at building strong, constructive relationships with both patients and insurers to encourage uninterrupted service and payment.

Overview

8
8
years of professional experience
4
4
Certification

Work History

Medical Assistant

Wellmed/Optum
Land O' Lakes, FL
11.2022 - Current
  • Provide excellent customer service.
  • Take inbound patient calls & make outbound patient calls.
  • Recorded & updated patient information.
  • Improved patient experiences by efficiently managing appointment scheduling, follow-up, and maintaining organized medical records.
  • Administrated patient blood & urine samples and prepared for lab processing.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Oriented and trained new staff on proper procedures and policies.

Medical Assistant

Cell Staff/Alpha Staff
Tampa, FL
08.2020 - 08.2021
  • Recorded & updated patient information as well as managed appointment scheduling and follow-up
  • Administered patient blood & urine samples and prepared for lab processing
  • Took patient medical history and assisted physician with exams and procedures
  • Maintained & cleaned exam room and all medical equipment.

Medical Assistant

Burlington Dental & Medical Center
03.2018 - 12.2019
  • Recorded & updated patient information as well as managed appointment scheduling and follow-up
  • Administered patient blood & urine samples and prepared for lab processing
  • Took patient medical history and assisted physician with exams and procedures
  • Maintained & cleaned exam room and all medical equipment.

Medical Assistant

Healthcare Private Clinic
02.2015 - 02.2016
  • Recorded & updated patient information as well as managed appointment scheduling and follow-up
  • Administered patient blood & urine samples and prepared for lab processing
  • Took patient medical history and assisted physician with exams and procedures
  • Maintained & cleaned exam room and all medical equipment.

Medical Resident

Ev. Krankenhaus Bethanien
07.2013 - 12.2014
  • Wrote detailed histories and performed physical examinations on all patients admitted to wards and ICU as directed by the chief or senior resident
  • Evaluated, performed diagnostic studies and developed therapeutic plans for patients under supervision of senior residents and attending physicians.

Medical Resident

Marienhopital
05.2013 - 06.2013
  • Wrote detailed histories and performed physical examinations on all patients admitted to wards and ICU as directed by the chief or senior resident
  • Evaluated, performed diagnostic studies and developed therapeutic plans for patients under supervision of senior residents and attending physicians.

Medical Resident

Ev. Jung-Stilling-Krankenhaus
02.2013 - 04.2013
  • Wrote detailed histories and performed physical examinations on all patients admitted to wards and ICU as directed by the chief or senior resident
  • Evaluated, performed diagnostic studies and developed therapeutic plans for patients under supervision of senior residents and attending physicians.

Emergency Physician

Kingdom Hospital
08.2011 - 12.2012
  • Cared for on average 6-7 patients per day in Emergency Department
  • Cared for additional patients on the ward, worked in ICU.

Education

M.B.B.S (Bachelor of Medicine, Bachelor of Surgery) -

Jordan University of Science and Technology, Faculty of Medicine
09.2009

Skills

  • MS Office Suite, Patient Records Software/patient billing software (eClinicalWorks)
  • Medical Office Administration & Patient Scheduling
  • Multitasking and Organization
  • Policy Adherence
  • HIPAA Compliance
  • Phlebotomy & Specimens collection and processing
  • Medical billing knowledge
  • Medical terminology knowledge
  • Telephone Customer Support
  • Medicare and Medicaid knowledge
  • Insurance Verification and Insurance processes

Certification

  • CMA - Certified Medical Assistant
  • BLS Certification
  • ALS Certification for American Heart Association
  • Scribe101 Certificate
  • Professional Accreditation Certificates - General Practitioner in Germany

Languages

English
Full Professional
Arabic
Native or Bilingual
German
Limited Working

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AHMED ABUSULTAN